3. 1%: Our specific experience had these oddities: (1) in room 323 for 3 nights the toilet seal would leak, causing the toilet to run ever 15 minutes; (2) the room's only mirror was in the bathroom, one more mirror in the room really would be helpful and should be essential; (3) the card keys to the room worked perhaps 50% of the time, we were re-keyed twice; (4) the chlorine in the hot tub was so strong it burned our eyes as the steam arose from the water; the occupants of room 321 left dirty plates outside their room at about 4:30pm Saturday, we told the staff of this shortly thereafter, and the dirty plates were finally picked up about 7:30 a.