Hermitage Hotel, Nashville, Complaint

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Rank

2nd

Out of 296

Hermitage Hotel	Average Price: $247 Check Rates

Hotel Class:

231 Sixth Avenue North

Nashville, 37219 View map

5-Star Hotel Rank: 1 of 2
Average review rating: 4.61

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (1) , MyTravelGuide (2) , Travelocity (6) , TripAdvisor (418) , YahooTravel (20)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 13 comments.

The following words were used in comments with Complaint:
charged (2) complaints (14) hotel (3) noise (2) not (3) room (3) service (2) wrong (2)

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1. No complaints here we loved it.

"Stately Accommodation " Read full review on TripAdvisor 1/7/2012 Vote

2. We were then given a noise complaint, after our noise complaint we were upset because we felt we had done no wrong however, we had another knock on the door with another warning and we went to bed.

"The Worst Hotel Experience I Have Ever Had " Read full review on TripAdvisor 10/13/2011 Vote

3. My only complaint on the room is that the windows do not open and I prefer fresh air when possible.

"One of the few 5 star hotels that actually earns the rating " Read full review on TripAdvisor 8/8/2011 Vote

4. Interestingly enough, the hotel had the nerve to charge me for a bag of chips from the mini-bar, even despite my complaint about the housekeeping.

"Beautiful hotel - one small problem " Read full review on TripAdvisor 7/17/2011 Vote

5. I have absolutely no complaints and nothing but compliments to the staff of this 5 Star Hotel.

"We "loved" The Peabody. We "ADORED" the Hermitage! " Read full review on TripAdvisor 8/4/2009 Vote

6. I only have 2 complaints about our stay.

"A beautiful hotel. " Read full review on TripAdvisor 4/9/2009 Vote

7. My only complaint is that I did not get into town early enough to enjoy this fantastic hotel.

"Great Hotel, Hidden Treasure! " Read full review on TripAdvisor 6/18/2008 Vote

8. The only complaint we had is that were charged an additional $9.

"First Class " Read full review on TripAdvisor 6/25/2007 Vote

9. The assistant guest services manager called and left a message on my office phone to ensure that my complaint was addressed.

"very good hotel experience; follow-up re billing issue "fair" at best " Read full review on TripAdvisor 5/8/2007 Vote

10. My only complaint is I could not get the room cold enough, but that is a personal thing.

"Hands down the Best Hotel in Nashville!!! " Read full review on TripAdvisor 6/22/2006 Vote