Back to search results
OpinionWell
Rank
5th
Out of 238

Marriott Memphis

Average Price: $216  
 
Hotel Class:
250 North Main Street
Memphis, 38103 View map  
3-Star Hotel Rank: 3 of 44
Average review rating: 3.71
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (9) , Expedia (35) , MyTravelGuide (507) , Travelocity (5) , TripAdvisor (228) , YahooTravel (16)
SAFE TO BOOK ? (0/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Bed bugs
Appears in 28 comments. 
The following words were used in comments with Bed bugs:
attentive (2)   bed (31)   bug (32)   change (2)   clean (2)   cleanliness (2)   clothes (2)   experience (3)   expert (4)   guest (7)   hotel (5)   housekeeping (2)   luggage (2)   most (2)   not (3)   outstanding (2)   room (9)   service (3)   train (4)   unique (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
See all
1. Our housekeeping and engineering associates receive proactive training designed to educate them on the detection of bed bugs during regular room cleaning and servicing tasks.
Read full review   11/3/2011 Vote      
2. This training includes corrective action protocols to be implemented in the unlikely event evidence of bed bugs is detected.
Read full review   11/3/2011 Vote      
3. For each report of bed bugs, the guest room and surrounding rooms would be immediately removed from inventory and Marriott’s expert preferred vendor, Ecolab, would be called in to conduct a thorough investigation of the room.
Read full review   11/3/2011 Vote      
4. As a result, we have engaged our third-party provider to research each of the claims posted and are happy to report no activity or presence of bed bugs.
Read full review   11/3/2011 Vote      
5. The presence of bed bugs is not related to general hotel cleanliness.
Read full review   11/3/2011 Vote      
6. bed bugs are most often carried unintentionally into a hotel by guests in their luggage or on their clothing.
Read full review   11/3/2011 Vote      
7. Some theories for this are the expanded media attention to the issue; the continued growth of the number of global travelers; and changes in the regulation of chemicals impacting the treatment of bed bugs.
Read full review   11/3/2011 Vote      
8. Moreover, the incidence of bed bug presence across the Marriott system continues to be rare.
Read full review   11/3/2011 Vote      
9. We are committed to the assurance that you, our guest, have an outstanding experience while visiting with us, and we certainly wish to know of any concerns you have, relating to bed bugs or otherwise, that would hinder your stay in any way.
Read full review   11/3/2011 Vote      
10. In the rare event bed bugs are found, our experts follow industry-leading processes to eliminate all life stages of bed bugs from the room by targeting the insect’s unique biology and behavior patterns.
Read full review   11/3/2011 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
Tools for hotel professionals
© 2010 OpinionWell, LLC, All Rights Reserved