Westin Memphis, Memphis, Issue

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Rank

29th

Out of 238

Westin Memphis	Average Price: $227 Check Rates

Hotel Class:

170 Lt. George Washington Lee Avenue

Memphis, 38103 View map

4-Star Hotel Rank: 7 of 10
Average review rating: 4.04

OpinionWell Value Index: 6

Traveler reviews analyzed: TripAdvisor (100)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (1) annoy (2) apologetic (2) avoid (2) bad (2) big deal (2) broken (3) complain (1) complaint (6) cope (1) damage (3) dangerous (2) dirty (2) disappoint (7) disgust (3) disturbing (2) downside (5) expensive (12) hard (3) issue (14) lack (3) loud (6) mediocre (2) mold (4) negative (2) nightmare (2) noise (17) noisy (3) overpriced (3) poor (2) pricey (5) problem (12) rock (12) rowdy (2) sad (2) sadly (1) shame (2) slow (1) smell (3) smelly (1) tear (2) too small (2) uncomfortable (3) unfortunate (3) unhelpful (1) unsafe (2) urine (1) weird (2) worst (1) wrong (4)

Issue

Appears in 15 comments.

The following words were used in comments with Issue:
concierge (2) hotel (2) housekeeping (3) liked (2) need (2) noise (3) not (5) room (7) service (2)

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1. A couple service issues - concierge was not very knowledgable in terms of restaurant recommendations.

"Nice hotel - but lacking in some areas. " Read full review on TripAdvisor 8/15/2009 Vote

2. The hotel has an ideal location, but beyond that it has some issues.

"Great Location, but hotel has some issues " Read full review on TripAdvisor 8/9/2009 Vote

3. I called the hotel when I return to my home in Atlanta, and left messages for the general manager to call me to discuss my issues over our stay and to honor their word to take off roomservice as a courtesy.

"Disappointing Thanksgiving Stay " Read full review on TripAdvisor 4/4/2009 Vote

4. My 3 year old played with the candy that is in the room on a sensor and I called the desk and it was never an issue on my bill as I have had in the past.

"Excellent All The Way Around " Read full review on TripAdvisor 1/3/2009 Vote

5. When we indicated we would like fresh towels, we came back to find the room completely cleaned so it proved not to be an issue.

"Nice Stay... " Read full review on TripAdvisor 12/29/2008 Vote

6. Starwoods NEEDS to resolve the mold issue.

"Good Stay! " Read full review on TripAdvisor 12/7/2008 Vote

7. again a housekeeping issue.

"Good Stay! " Read full review on TripAdvisor 12/7/2008 Vote

8. Housekeeping issue.

"Good Stay! " Read full review on TripAdvisor 12/7/2008 Vote

9. and we had no issues with noise.

"Perfect location, nice rooms " Read full review on TripAdvisor 6/17/2008 Vote

10. Rooms are a decent size with large bathrooms, but limited quantities of toiletries (only one set for the entire stay - I don`t know, I feel like housekeeping should automatically give you another set on a 2 night stay?) Our room faced the FedEx Forum so we did not have any noise issues.

"Solid downtown hotel " Read full review on TripAdvisor 4/16/2008 Vote