5. The night before we were to leave (almost a month later) I received a phone call from the Hotel Manager stating that the specific room that we had booked was no longer available, and when I asked him why, his reply was that 'the night before a big party of 65 people came in to the Hotel and your room was 'accidentally'overbooked', I then asked how this could have happened when you only have one room like it in the entire hotel and he didn`t have an answer for me, he then said that he wanted to put us in a room over half the size and would send up a complimentary basket (no discount of the room had even been mentioned), at this point I was fuming, I couldn`t believe that this moran had the nerve, especially the night before we were leaving.