Residence Inn Los Angeles, Los Angeles, Issue

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Rank

38th

Out of 700

Residence Inn Los Angeles	Average Price: $216 Check Rates

Hotel Class:

1177 South Beverly Drive

Los Angeles, 90035 View map

3-Star Hotel Rank: 15 of 84
Average review rating: 4.07

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (3) , Expedia (22) , MyTravelGuide (325) , Travelocity (2) , TripAdvisor (257) , YahooTravel (14)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (3) avoid (5) awful (4) awkward (3) bad (18) bed bugs (4) big deal (4) broken (8) bug (3) complain (11) complaint (10) cram (4) cramped (3) damage (4) dated (2) difficult (7) disappoint (3) downside (2) dump (2) expensive (19) flaws (2) hard (6) hardly (2) horrible (10) inconvenient (3) issue (17) loud (6) lousy (2) mistake (2) negative (3) nightmare (2) noise (17) noisy (6) poor (3) poorly (2) pricey (2) problem (23) sad (3) scald (2) scary (2) shame (2) slow (2) smell (10) terrible (6) tiny (6) unacceptable (2) unfortunate (6) unhappy (2) worst (2) wrong (10)

Issue

Appears in 18 comments.

The following words were used in comments with Issue:
area (2) bath (2) bathroom (2) bed (2) broken (2) complaints (2) hotel (3) iron (2) kitchen (3) liked (3) management (3) night (3) park (3) personable (2) room (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We did have an issue our second night with drunk, noisy neighbors.

"Was hestitant based on reviews, but it wasn't bad " Read full review on TripAdvisor 4/23/2012 Vote

2. Had someone come up and change the battery but again this is a basic maintenance issue.

"Worst Residence Inn Experience Ever " Read full review on TripAdvisor 2/2/2012 Vote

3. Another issue was the hotel key kept dying, very annoying as you had to use it to get into the parking facilities.

"Not up to Marriott standards " Read full review on TripAdvisor 1/8/2012 Vote

4. Other issues they dont tell you about:1.

"TERRIBLE SERVICE! NOT IN BEVERLY HILLS!!!! " Read full review on TripAdvisor 12/18/2011 Vote

5. only issue was a continuing problem with one of the only 2 elevators.

"Staff were great, especially Serena B! " Read full review on TripAdvisor 8/22/2011 Vote

6. If I had to make a complaint the only issue I could see might be the bathroom size.

"Pleasantly surprised with this little gem in Beverly Hills " Read full review on TripAdvisor 4/4/2011 Vote

7. They passed along my complaint to the manager of the hotel who then decided to respond to my issues.

"terrible management " Read full review on TripAdvisor 3/1/2011 Vote

8. Lastly, there was a safety issue with the patio door which I alerted Marriott management.

"One of my worst hotel experiences " Read full review on TripAdvisor 5/8/2010 Vote

9. Only issue was a missing iron, however within 4 minutes of my call a brand new one was personally delivered by the Executive Housekeeper with an apology for missing the iron during the normal room inspection.

"Awesome stay... " Read full review on TripAdvisor 3/19/2010 Vote

10. The hotel was no help with the issue, and I will be reporting this to the local health department and to Marriott corporate.

Read full review 12/1/2009 Vote