Santa Maria Suites, Key West, Complaint

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Rank

7th

Out of 168

Santa Maria Suites	Average Daily Rate: NA Check Rates

Hotel Class:

1401 Simonton Street

Key West, 33040 View map

3-Star Hotel Rank: 5 of 49
Average review rating: 4.74

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (66) , MyTravelGuide (1) , TripAdvisor (76) , YahooTravel (29)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 8 comments.

The following words were used in comments with Complaint:
complaints (8) room (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. but that's my only complaint.

"Great Hotel...in Tourist Trap Key West " Read full review on Expedia 4/21/2009 Vote

2. That was my first complaint, for what we paid AND when I had asked months before because I knew we were coming in during Spring Break, the girl over the phone told me explicitly that they wouldn't be a place Spring Breakers would stay and it shouldn't be an issue.

"Appearances can be deceiving! " Read full review on TripAdvisor 3/18/2009 Vote

3. I guess this is a complaint I have the world over.

"An Oasis " Read full review on TripAdvisor 2/18/2009 Vote

4. I know these are minor complaints and they were quickly fixed when a call was made to the front desk.

"An Oasis " Read full review on TripAdvisor 2/18/2009 Vote

5. My only complaint, and believe me this one is minor, is that the room was perfectly stocked on arrival.

"An Oasis " Read full review on TripAdvisor 2/18/2009 Vote

6. Only complaint being that one day our room did not get cleaned.

"great stay at the Santa Maria " Read full review on TripAdvisor 12/17/2008 Vote

7. My only complaint was that we weren`t able to stay longer.

"Amazing Suites " Read full review on TripAdvisor 5/2/2008 Vote

8. The only complaint I had was with the scent in the room.

"Charming and Serene retreat with great amenities for families! " Read full review on TripAdvisor 4/28/2008 Vote