Best Western Jacksonville, Jacksonville, Issue

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Rank

4th

Out of 213

Best Western Jacksonville	Average Price: $73 Check Rates

Hotel Class:

4660 Salisbury Road

Jacksonville, 32256 View map

3-Star Hotel Rank: 4 of 42
Average review rating: 3.56

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (78) , MyTravelGuide (23) , Travelocity (9) , TripAdvisor (119) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (1) apologetic (2) avoid (2) bad (17) broken (2) complain (5) complaint (4) cramped (2) dated (2) difficult (4) dirt (2) dirty (4) disappoint (7) expensive (2) hard (10) horrible (3) horror (2) ignored (2) inconvenient (3) is a joke (2) issue (8) lack (4) loud (8) mistake (2) negative (3) noise (4) noisy (3) odor (4) outdated (2) poor (2) problem (20) rat (2) roach (2) rude (4) slow (2) smell (19) smoker (2) stain (4) tear (1) terrible (5) threadbare (1) ugly (1) unacceptable (1) uncomfortable (5) unfortunate (2) urine (3) was a joke (1) worn (2) worst (3) wrong (3)

Issue

Appears in 8 comments.

The following words were used in comments with Issue:
computer (2) hotel (3) room (5) spent (2) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. how often do you really see a manager do that? Anyways, we also had extra pillows and blankets delivered to the room with no issues or delays and there was a crib waiting in our room for the baby all set up when we arrived.

"CityGirl " Read full review on TripAdvisor 4/23/2012 Vote

2. Obviously we had been put in a smoking room and for a family of non-smokers traveling with a 6 year old that was an issue.

"Horrible smell and rude guest services " Read full review on TripAdvisor 4/17/2012 Vote

3. I know I could have probably said something & I'm positive my room would have been changed without an issue, but it was definitely something we could live with.

"Seriously one of the best places to stay! " Read full review on TripAdvisor 3/14/2012 Vote

4. The only issue I had was we had some loud neighbors next to us we could hear every word they were saying and it was 1 in the morning.

"Pleasant stay " Read full review on TripAdvisor 3/3/2012 Vote

5. The front desk staff was really nice and helped with a wifi issue.

"Single best value stay in 20+ years of business travel " Read full review on TripAdvisor 5/4/2011 Vote

6. I had a major computer issue during my stay, and the GM himself allowed me to use his office computer to accomplish the maneuver which literally saved my trip.

"Good choice! " Read full review on TripAdvisor 4/25/2011 Vote

7. Spent 10 days in JAX vacationing and stayed at 3 different hotels (first time at JAX so tried different locations and hotels)--Spent first 4 nights in Nov 2009 at Best Western JTB--had a great room rate--NO complaint--one issue was addreessed by staff promptly.

"Decent price decent hotel " Read full review on TripAdvisor 12/5/2009 Vote

8. The main thing in my opinion in a hotel is clean, feel safe and friendly staff that address issues if any.

"Decent price decent hotel " Read full review on TripAdvisor 12/5/2009 Vote