Best Western Jacksonville, Jacksonville, Complaint

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Rank

4th

Out of 213

Best Western Jacksonville	Average Price: $73 Check Rates

Hotel Class:

4660 Salisbury Road

Jacksonville, 32256 View map

3-Star Hotel Rank: 4 of 42
Average review rating: 3.56

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (78) , YahooTravel (6) , MyTravelGuide (23) , TripAdvisor (119) , Travelocity (9)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 5 comments.

The following words were used in comments with Complaint:
complaints (5) hotel (3) location (2) room (2) spent (2)

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1. If I could change one thing about my visit, it would be the location of the room - I wish I had been closer to the elevator rather than at the end of hall - but that's pretty minor in comparison to a 'real' complaint.

"Had a wonderful stay! " Read full review on TripAdvisor 10/27/2011 Vote

2. The only complaint I had was that the gentleman who checked us out accused me of stealing a pillow (mine was grayish-purple as opposed to the hotel's white).

"Perfect for an overnight stay, except I was accused of what? " Read full review on TripAdvisor 1/8/2011 Vote

3. A couple previous reviews made a question whether we would be satisfied with staying here, but I cannot think of a single complaint about our stay.

"Excellent Value " Read full review on TripAdvisor 12/1/2010 Vote

4. Spent 10 days in JAX vacationing and stayed at 3 different hotels (first time at JAX so tried different locations and hotels)--Spent first 4 nights in Nov 2009 at Best Western JTB--had a great room rate--NO complaint--one issue was addreessed by staff promptly.

"Decent price decent hotel " Read full review on TripAdvisor 12/5/2009 Vote

5. The only minor complaints I have were non-stocked vending/soft drink machines on my floor and the 'business center' was an alcove off the main lobby with only one PC (I had to wait a few mintues to use it, but what the heck, it was free).

"Will Definitely Go Back the Next Time We're in JAX " Read full review on Expedia 4/27/2009 Vote