The Lancaster, Houston, Problem

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Rank

54th

Out of 718

The Lancaster	Average Price: $181 Check Rates

Hotel Class:

701 Texas Avenue

Houston, 77002 View map

4-Star Hotel Rank: 18 of 30
Average review rating: 3.37

OpinionWell Value Index: 2

Traveler reviews analyzed: YahooTravel (5) , Travelocity (6) , Expedia (35) , TripAdvisor (80)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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bad (7) badly (2) broken (2) complain (5) complaint (3) cramped (2) damage (1) dated (10) dingy (1) dirty (2) disappoint (4) downside (1) dump (1) expensive (8) hard (3) hassle (1) hate (2) horrible (1) incompetence (1) issue (4) lacking (3) mistake (1) mold (3) negative (7) noise (4) noisy (1) odor (2) offensive (1) outdated (1) overbook (1) overcharged (1) overpriced (2) poor (6) problem (8) ridiculous (3) slow (3) smell (7) stained (3) tear (1) terrible (1) threadbare (3) tiny (4) unacceptable (1) unfortunate (2) unhelpful (2) unpleasant (3) weird (1) worn (7) worst (1) wrong (2)

Problem

Appears in 11 comments.

The following words were used in comments with Problem:
attentive (2) cares (2) free (2) friendly (2) hotel (4) internet (2) location (2) love (2) nice (2) not (4) perfect (2) phone (2) small (3) staff (3) symphony (2) theater (2) wireless (2)

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1. The TV was not the latest flat screen model, but again not a problem for me as I was there to visit Downtown.

"Not your standard Houston hotel " Read full review on TripAdvisor 3/14/2012 Vote

2. The check in area is small, but I was the only person checking in, so was not a problem.

"Not your standard Houston hotel " Read full review on TripAdvisor 3/14/2012 Vote

3. But my problem was some of the staff.

"Old feel " Read full review on TripAdvisor 2/29/2012 Vote

4. The guy at the front desk kind of had a problem like the money was coming out of his pocket.

"Old feel " Read full review on TripAdvisor 2/29/2012 Vote

5. problem was the entire hallway smelled of sewage - apparently that was what the construction was all about.

"Its age is showing, but service was good. " Read full review on TripAdvisor 10/19/2011 Vote

6. The problem was a couple of days later when we were overcharged by almost $300.

"Great location, fairly nice, but billing is incompetent " Read full review on TripAdvisor 9/16/2011 Vote

7. Minor problems were handled quickly (hair dryer did not work - we had a new replacement in under 5 minutes).

"Excellent Service - Good Location " Read full review on TripAdvisor 2/25/2011 Vote

8. Our schedule allowed for some down-time, we are older and need a little time to kick back during the day, but this was almost impossible because of the space problems.

"Get a king size room " Read full review on Travelocity 11/1/2009 Vote

9. They clearly have serious operations problems.

"Terrible Reservation System " Read full review on TripAdvisor 3/2/2007 Vote

10. The tragedy is that in the mid-1990s, this was a lovely small hotel The hotel has a killer location (which is perfect for travelers who are in Houston for the opera, ballet, symphony or Alley Theater ), a nice staff (who despite failing to fix our phone problem are friendly, caring and attentive) and free wireless Internet access throughout the property.

"Don`t Stay at the Lancaster " Read full review on TripAdvisor 2/4/2007 Vote