Crowne Plaza Hotel Houston/I-10 West, Houston, Problem

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Rank

36th

Out of 718

Crowne Plaza Hotel Houston/I-10 West	Average Price: $170 Check Rates

Hotel Class:

14703 Park Row

Houston, 77079 View map

3-Star Hotel Rank: 12 of 121
Average review rating: 3.64

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (3) , MyTravelGuide (57) , Travelocity (3) , TripAdvisor (81) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (1) a little on the small side (1) annoy (1) bad (5) barely (2) bit dated (1) broken (3) bug (1) complaints (1) dated (1) difficult (6) disappoint (4) disgust (1) downside (1) dusty (1) expensive (3) frustrated (2) hate (1) horrible (1) issue (3) loud (1) lousy (1) lumpy (1) mistake (1) noisy (1) outdated (2) overbook (1) overpriced (2) peeling (2) poor (1) pretty small (1) problem (5) rough (2) rude (1) slow (2) smell (3) tiny (1) unfortunate (3) worst (4) wrong (1)

Problem

Appears in 7 comments.

The following words were used in comments with Problem:
desk (2) hotel (4) not (3) room (3)

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1. Although one family had an issue with their room (they were given keys to a room that was already occupied), the front desk staff immediately corrected the problem and offered compensation for the mistake.

"Great Place for a Wedding Reception " Read full review on TripAdvisor 12/30/2011 Vote

2. Also did not notify of the problem when they first became aware of it.

"unresponsive staff unresolved billing issue " Read full review on TripAdvisor 5/7/2011 Vote

3. While the hotel is adequate, the hotel has been unresponsive to resolving a billing problems.

"unresponsive staff unresolved billing issue " Read full review on TripAdvisor 5/7/2011 Vote

4. Reservations clerk told me it would not be a problem.

Read full review on MyTravelGuide 4/10/2008 Vote

5. Road construction but not a hotel problem.

Read full review on MyTravelGuide 11/20/2007 Vote

6. Parking is too far from room entrances, round table instead of desk is a problem.

Read full review on MyTravelGuide 4/9/2006 Vote

7. I keep having internet problems (poor wireless signals) at every hotel i stay.

Read full review on MyTravelGuide 8/27/2005 Vote