Crowne Plaza Hotel Houston/I-10 West, Houston, Issue

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Rank

36th

Out of 718

Crowne Plaza Hotel Houston/I-10 West	Average Price: $170 Check Rates

Hotel Class:

14703 Park Row

Houston, 77079 View map

3-Star Hotel Rank: 12 of 121
Average review rating: 3.64

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (3) , MyTravelGuide (57) , Travelocity (3) , TripAdvisor (81) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (1) a little on the small side (1) annoy (1) bad (5) barely (2) bit dated (1) broken (3) bug (1) complaints (1) dated (1) difficult (6) disappoint (4) disgust (1) downside (1) dusty (1) expensive (3) frustrated (2) hate (1) horrible (1) issue (3) loud (1) lousy (1) lumpy (1) mistake (1) noisy (1) outdated (2) overbook (1) overpriced (2) peeling (2) poor (1) pretty small (1) problem (5) rough (2) rude (1) slow (2) smell (3) tiny (1) unfortunate (3) worst (4) wrong (1)

Issue

Appears in 6 comments.

The following words were used in comments with Issue:
desk (2) room (4) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Although one family had an issue with their room (they were given keys to a room that was already occupied), the front desk staff immediately corrected the problem and offered compensation for the mistake.

"Great Place for a Wedding Reception " Read full review on TripAdvisor 12/30/2011 Vote

2. Cary in the coffee shop went out of his way to address an issue concerning breakfast for our soccer team.

"We had a great time and will definitely be back " Read full review on TripAdvisor 9/5/2011 Vote

3. Only issue I`ve found is noice from other rooms, though not to point where I couldn`t get a good nights sleep.

"Ideal for a Business Traveller " Read full review on TripAdvisor 2/6/2008 Vote

4. However, the desk clerk issued duplicate keys to my room to another party.

Read full review on MyTravelGuide 10/31/2007 Vote

5. There were serious security issues at this hotel.

Read full review on MyTravelGuide 10/31/2007 Vote

6. Although one of the more professional and polite staff resolved the issue and I am a happy customer, it would be better if the policy is clear in advance.

Read full review on MyTravelGuide 6/4/2007 Vote