Hilton Houston, Houston, Complaint

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Rank

52nd

Out of 718

Hilton Houston	Average Price: $212 Check Rates

Hotel Class:

9999 Westheimer Road

Houston, 77042-3802 View map

3-Star Hotel Rank: 24 of 121
Average review rating: 4.08

OpinionWell Value Index: 1

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (13) , MyTravelGuide (105) , TripAdvisor (55) , YahooTravel (4)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 14 comments.

The following words were used in comments with Complaint:
complaints (14) room (4)

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1. The biggest complaint I have by far is the shower water temperature.

"Where do I begin? " Read full review on TripAdvisor 2/23/2012 Vote

2. They were quick to respond to my complaint and the room cooled down quickly.

"Nice hotel, spotless, comfortable " Read full review on TripAdvisor 1/16/2012 Vote

3. My only complaint about the room would be a relatively small bathroom.

"One of the Better Hiltons and a good choice in area " Read full review on TripAdvisor 8/23/2010 Vote

4. I agree with other commenters that the front desk staff was cold, distant, not very helpful, but no complaints about the maids.

"Very Nice Room, Convenient Location " Read full review on TripAdvisor 7/5/2010 Vote

5. I don't have a single complaint.

"Simply wonderful " Read full review on Expedia 9/16/2009 Vote

6. My only complaint is that the walls, as a previous reviewer mentioned, are paper-thin.

"Nice hotel for business travelers, thin walls, questionable weekend guests " Read full review on TripAdvisor 7/3/2009 Vote

7. Overall, I had very little complaints.

"Nice Hotel " Read full review on TripAdvisor 5/16/2009 Vote

8. My only complaint is that wireless internet service costs $13/day.

"Nice Hotel " Read full review on TripAdvisor 5/16/2009 Vote

9. Only complaint was that room lighting was dim, making it hard to see while getting ready for different wedding events.

"Nice Hotel " Read full review on TripAdvisor 12/5/2008 Vote

10. No complaints.

Read full review on MyTravelGuide 12/29/2005 Vote