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OpinionWell
Rank
94th
Out of 718

Hilton Houston

Average Price: $122  
 
Hotel Class:
6780 Southwest Freeway
Houston, 77074-2102 View map  
3-Star Hotel Rank: 49 of 121
Average review rating: 3.41
OpinionWell Value Index: NA
Traveler reviews analyzed: YahooTravel (7) , MyTravelGuide (130) , Travelocity (3) , Expedia (36) , TripAdvisor (74)
SAFE TO BOOK ? (1/5 issues found)
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Problem
Appears in 31 comments. 
The following words were used in comments with Problem:
area (5)   attentive (2)   clean (2)   computer (2)   condition (2)   correct (2)   desk (3)   exceptional (2)   good (2)   guest (2)   hotel (10)   maintenance (3)   management (2)   night (3)   not (9)   personable (2)   room (8)   staff (3)   unfortunate (2)   walking (3)    
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1. Previously the only problem was parking availability, especially in the evenings when the lot gets completely filled up except for areas that's way in the backside of the building - about 3-5 minutes walk.
"New Management lowers the class of the Hilton Southwest " Read full review on TripAdvisor   12/3/2011 Vote      
2. problem: Pet walking area (you know what I mean) is right next to the swimming pool.
"we expected better " Read full review on TripAdvisor   8/8/2011 Vote      
3. We encounterd the first problem as we tried to use the elevater.
"we expected better " Read full review on TripAdvisor   8/8/2011 Vote      
4. I had a problem with my room and i went down to the front desk to report it.
"Never going back " Read full review on TripAdvisor   7/19/2011 Vote      
5. The problem was not enough to dampen my enthusiasm for the place and if I come back to the Houston area will surely stay at this hotel.
"Excellent customer service - in words and action " Read full review on TripAdvisor   4/21/2011 Vote      
6. The problem was that the key of the lost and found property room in the hotel was only held by 2 people who took the keys home.
"Excellent customer service - in words and action " Read full review on TripAdvisor   4/21/2011 Vote      
7. There isn't really any areas you can walk to near the hotel, everything from dining to attractions will need to be driven to but with the ease of the freeway it is not really a problem getting around.
"Mother/Daughter March Trip 2009 " Read full review on TripAdvisor   3/23/2009 Vote      
8. The property is showing its age with many guests having plumbing problems, other maintenance issues.
"Not near the Galleria " Read full review on Expedia   3/17/2009 Vote      
9. Good thing I had dinner with friends so getting back to the hotel 'later' was not a problem.
"weekly stays from a business traveler " Read full review on TripAdvisor   10/28/2008 Vote      
10. i've stayed here before and it has the nicest hosts still, my only problem was the nite clert didn't turn in my wake up call as i requested in person but the day manager gave me free breakfast for make up, that was great.
"great place to stay " Read full review on Expedia   8/5/2008 Vote      
   
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