Doubletree Houston Intercontinental Airport, Houston, Complaint

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Rank

64th

Out of 718

Doubletree Houston Intercontinental Airport	Average Daily Rate: NA Check Rates

Hotel Class:

15747 John F. Kennedy Boulevard

Houston, 77032 View map

3-Star Hotel Rank: 32 of 121
Average review rating: 3.45

OpinionWell Value Index: NA

Traveler reviews analyzed: BedBugRegistry (2) , MyTravelGuide (60) , Travelocity (5) , TripAdvisor (101)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 9 comments.

The following words were used in comments with Complaint:
complaints (9) desk (2) hotel (2) management (2) night (2) room (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Upper management choose to ignore complaints.

"Loud party. Upper management ignored complaints. " Read full review on TripAdvisor 4/29/2012 Vote

2. My only complaint is that there were no sheets on the bed to use as a blanket.

"Comfortable, quiet, great location " Read full review on TripAdvisor 4/10/2012 Vote

3. My only complaint in the restraunts on site did not have nearly as amazing of service as the hotel did.

"Wonderful...Absolutely wonderful! " Read full review on TripAdvisor 1/2/2012 Vote

4. Notified the front desk on check-out and also mailed a written complaint to General Manager.

"Not too impressed " Read full review on Travelocity 6/1/2008 Vote

5. Hotel room was large, clean, quiet and functional; no real complaints.

"OK as first base " Read full review on TripAdvisor 1/12/2008 Vote

6. very close to the airport free parking so great for over night pre flight stay rooms well furnished but the lighting is dreadfully dim but that is the only complaint about the roomThe buffet breakfast was a disapointment all round the staff were hopless the food poor to middling at best and the price excessive for what was available.

"Some like it dark " Read full review on TripAdvisor 1/8/2008 Vote

7. We received a very good rate, only $12 more per night than relatives that stayed at Motel 6 for the funeral, and really have no complaints at all with this Doubletree.

"Quick stay, Good Rate, No Problems " Read full review on TripAdvisor 7/1/2007 Vote

8. I spoke with a guest who had similar complaints.

"All Around Failure " Read full review on TripAdvisor 6/7/2007 Vote

9. The only complaint would be there is a lobby bar right across from the check in desk that allows smoking.

Read full review on MyTravelGuide 2/9/2005 Vote