Phoenix Inn Suites Eugene, Eugene, Problem

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Rank

18th

Out of 72

Phoenix Inn Suites Eugene	Average Price: $155 Check Rates

Hotel Class:

850 Franklin Boulevard

Eugene, 97403 View map

3-Star Hotel Rank: 8 of 13
Average review rating: 3.75

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (29) , TripAdvisor (54) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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bad (2) big deal (3) broken (3) complain (1) complaints (1) dated (1) difficult (1) dingy (2) dirty (4) disappoint (3) downside (1) dumpy (1) fussy (1) gross (1) issue (5) loud (4) mistake (2) mold (4) negative (1) noise (3) noisy (3) odor (2) offensive (1) overpriced (1) poor (2) poorly (1) problem (11) reek (1) rude (3) slow (2) smell (4) terrible (1) tiny (1) too small (1) unfortunate (2) unfriendly (1) unhappy (1) unpleasant (1) worn (2) worst (2) wrong (1)

Problem

Appears in 11 comments.

The following words were used in comments with Problem:
never (2) price (2) room (3)

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1. It was a very comfortable stop at a reasonable price, though there were some problems - we did not get our wake-up call, and as such left the hotel over an hour late for an appointment.

"Well maintained, recommended despite shortcomings. " Read full review on TripAdvisor 8/30/2011 Vote

2. Perhaps it was because we were women and she made us feel like there was a problem with our 'sharing' a room.

"Rude attitude " Read full review on TripAdvisor 4/11/2010 Vote

3. The problem was: we didn't ask for a wake up call.

"It's the little things that make a big difference. " Read full review on TripAdvisor 3/31/2010 Vote

4. They kept giving us new cards, but never really fixed the problem.

"Cheap, but a little dark and dingy " Read full review on TripAdvisor 9/27/2009 Vote

5. We had repeated problems with the card key for our room door.

"Cheap, but a little dark and dingy " Read full review on TripAdvisor 9/27/2009 Vote

6. If you travel with your own curtains, maybe this wouldn't be a problem for you :) Other than these things, the stay was uneventful.

"A little odd... " Read full review on Expedia 4/15/2009 Vote

7. I didn`t have any problems with my after 10om check-in.

"Comfy Beds and close to campus " Read full review on TripAdvisor 4/17/2008 Vote

8. Otherwise, rooms are ample and reservations usually aren`t a problem.

"Best location for U of O visit " Read full review on TripAdvisor 10/10/2007 Vote

9. I checked out next morning instead of staying- they never offered to reduce price for all the problems-they said they didn`t have that authority and didn`t know how the manager could be reached.

"seemed the best on internet, but wasn`t " Read full review on TripAdvisor 9/23/2006 Vote

10. So many problems, will just list: 1.

"seemed the best on internet, but wasn`t " Read full review on TripAdvisor 9/23/2006 Vote