Sheraton Detroit, Detroit, Ignored

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Rank

25th

Out of 93

Sheraton Detroit	Average Price: $119 Check Rates

Hotel Class:

2 Washington Boulevard

Detroit, 48226 View map

3-Star Hotel Rank: 8 of 11
Average review rating: 2.62

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (49) , MyTravelGuide (28) , TripAdvisor (43) , YahooTravel (56)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Ignored

Appears in 5 comments.

The following words were used in comments with Ignored:
ignore (5) room (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Pizza boxes, beer, cans, trash, crumbs- maintenance staff simply ignored the issue.

"Tower of Terror " Read full review on TripAdvisor 5/26/2009 Vote

2. Made reservations for the hotel restaurant with no problem, arrived at the restaurant several hours later to wait for nearly 10 minutes for someone to greet and seat us - it was not busy, we were just ignored.

"Horrible customer service " Read full review on TripAdvisor 10/25/2008 Vote

3. We paid for a room, and our needs were ignored or put off over and over again.

"Never again! " Read full review on TripAdvisor 5/13/2008 Vote

4. After speaking with other guests, I learned their rooms were ignored too.

"The Mistakes Add Up " Read full review on YahooTravel 11/12/2007 Vote

5. On one of those days, I was told by the manager that the staff was having a party to celebrate becoming a Sheraton, which seems pretty counterintuitive to ignore your paying customers during that time.

"The Mistakes Add Up " Read full review on YahooTravel 11/12/2007 Vote