Sheraton Detroit, Detroit, Complain

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Rank

25th

Out of 93

Sheraton Detroit	Average Price: $119 Check Rates

Hotel Class:

2 Washington Boulevard

Detroit, 48226 View map

3-Star Hotel Rank: 8 of 11
Average review rating: 2.62

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (49) , MyTravelGuide (28) , TripAdvisor (43) , YahooTravel (56)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (1) awful (4) bad (8) big problem (2) broken (5) complain (3) cramped (1) damage (4) difficult (6) dirty (10) disappoint (2) disturbing (2) downside (2) filthy (2) frustrated (2) hard (4) hassle (2) hate (2) horrible (3) ignored (4) issue (7) loud (4) lousy (3) mistake (2) nasty (2) negative (5) noise (6) noisy (3) poor (6) pricey (1) problem (19) roach (1) rowdy (2) rude (3) sadly (2) scary (2) sick (2) slow (7) smell (1) stained (2) terrible (4) tiny (5) unacceptable (2) uncomfortable (3) unfortunate (1) unfriendly (1) was a joke (1) worst (5) would have liked (1) wrong (2)

Complain

Appears in 7 comments.

The following words were used in comments with Complain:
desk (3) hotel (3) room (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. When I was there only one of the elevators was working, and in a 25 story hotel, that meant big long lines of people going down to complain to the understaffed reception desk.

"Nice new TV, Work on the elevators and the soundproofing " Read full review on Expedia 10/30/2008 Vote

2. When I called the front desk to complain they would switch me almost immediately back over to room service's extension where I would again wait for no answer.

"Not so good " Read full review on Expedia 9/30/2008 Vote

3. complained to Management about no AC or hot water.

Read full review on MyTravelGuide 7/21/2008 Vote

4. It is difficult to give up on a city, but sometimes if enough people complain, things will change.

"Never Again! " Read full review on TripAdvisor 3/29/2008 Vote

5. I'm only saying this because I have been to this hotel before several times when it was beautiful, and when I came to this hotel again recently, yes I was very suprised at the condition that it was in, but I also knew that they were renovating, so I didn't do much complaining.

"Just Wait One Minute! " Read full review on YahooTravel 7/17/2006 Vote

6. The first room they gave us was under construction and wasn't livable and the staff didn't understand what I meant when I went down stairs to complain.

"How can I get my $$ back " Read full review on YahooTravel 5/22/2006 Vote

7. and all i heard when i went to the front desk were other patrons also complaining about issues that were worse than mine.

"won't stay there again " Read full review on Expedia 3/8/2006 Vote