MotorCity Casino Hotel, Detroit, Lack

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OpinionWell
Rank

11th

Out of 93

MotorCity Casino Hotel	Average Price: $221 Check Rates

Hotel Class:

2901 Grand River Avenue

Detroit, 48201 View map

4-Star Hotel Rank: 7 of 11
Average review rating: 4.05

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (28) , TripAdvisor (101) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Lack	Appears in 10 comments.

The following words were used in comments with Lack:
customer (3) hotel (2) lacking (10) personable (2) room (2) service (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. None of these items were horrible by themselves, but taken together they add up to a systematic lack of a good cleaning regimen.

"Nice on the surface " Read full review on TripAdvisor 5/7/2012 Vote

2. But where this hotel really falls short, and gets the low overall rating from me, is customer service, or rather the lack of it.

"Lacks customer service " Read full review on TripAdvisor 4/29/2012 Vote

3. The manager that was on duty & security person lack genuine customer service and should look at Big John (bell person) and Adriann (room attendant) as they are true examples of customer service and kindness.

"Nice hotel but SECURTY IS EXTREMELY RUDE " Read full review on TripAdvisor 3/17/2012 Vote

4. Overall, nice room but lacked some common amenities.

"Could be better " Read full review on TripAdvisor 1/3/2012 Vote

5. We were very disappointed with the lack of cleanliness and service.

"Very disappointed " Read full review on TripAdvisor 8/14/2011 Vote

6. I place full blame on the housekeeping staff for their lack of organization.

"My Detroit Home Away From Home " Read full review on TripAdvisor 5/6/2011 Vote

7. However, the bed seemed short and the pillows were really soft and uncomfortable (lacked any support).

"Not too impressed, it was "ok" " Read full review on TripAdvisor 2/15/2009 Vote

8. Or I should say 'lack of them'.

"Great room - food service lacks " Read full review on TripAdvisor 12/28/2008 Vote

9. Upon arrival at the hotel, there was not a clear 'entrance' along with lack of signage in the parking garage.

"Great room - food service lacks " Read full review on TripAdvisor 12/28/2008 Vote

10. Everything else was lacking.

"Many things wrong with MCC " Read full review on TripAdvisor 3/6/2008 Vote