Doubletree Detroit, Detroit, Issue

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OpinionWell
Rank

9th

Out of 93

Doubletree Detroit	Average Daily Rate: NA Check Rates

Hotel Class:

5801 Southfield Expressway

Detroit, 48228 View map

3-Star Hotel Rank: 3 of 11
Average review rating: 4.32

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (16) , TripAdvisor (176) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Issue

Appears in 8 comments.

The following words were used in comments with Issue:
busy (2) helpful (2) liked (2) not (2) reception (2) room (4) taxi (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I also have an issue with the mandatory 20% gratuity on room service --- I realize that's a part of life these days but it always makes me feel tricked into overtipping.

"Great staff with an excellent attitude/hotel is a bit musty " Read full review on TripAdvisor 3/3/2012 Vote

2. I got a little turned around each time I got off the elevator on the 1st floor to go to my car due to the multiple entrances and wings, but I'm not very directionally gifted in the first place, so this likely isn't an issue for most people.

"beautiful hotel, warm service " Read full review on TripAdvisor 11/8/2011 Vote

3. When I mentioned to Mimi that we were unhappy with their performance she got on the phone right away and helped to fix the issue.

"Great Experience! " Read full review on TripAdvisor 9/21/2011 Vote

4. Just stayed here for one night and had no issues at all.

"Good consistent quality of the Doubletree standard " Read full review on TripAdvisor 8/21/2011 Vote

5. The only maintenance issue I found is the doorknob on our bathroom door was loose so I reported it to the front desk when we check out.

"Not a newer propterty but it is well maintained " Read full review on TripAdvisor 1/3/2011 Vote

6. This would have been a perfect stay except for one minor issue, the shower water never got hot even after several minutes of waiting for it to warm up.

"Fantastic stay, except for one minor issue " Read full review on TripAdvisor 12/14/2010 Vote

7. One issue however was the lampshade - when I arrived, it had red stains down the side of it, like somebody poured a cup of fruit punch and let it dry.

"Good in some ways, bad in others. " Read full review on TripAdvisor 3/15/2009 Vote

8. Great location for Henry Ford & Motown Museum (latter was 15 min taxi ride) and airport (20 mins away); friendly and helpful staff; let us keep room for several hours after check-out time, so could store bags there while we visited Motown; reception arranged 3 reliable taxi rides for us; when Business Centre printers failed, allowed us to print boarding passes at reception; Grille restaurant did excellent food; room was quiet, but it was Monday and not very busy; room comfortable and clean; decor was rather gloomy and old-fashioned (80's or 90's), and piped music in lobby and corridors was a bit loud, but these were very minor issues.

"comfortable, helpful, safe, good food " Read full review on TripAdvisor 10/25/2008 Vote