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Rank
19th
Out of 453

w Hotel Dallas

Average Price: $355  
 
Hotel Class:
2440 Victory Park Lane
Dallas, 75219 View map  
4-Star Hotel Rank: 12 of 20
Average review rating: 3.24
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (19) , MyTravelGuide (5) , Travelocity (5) , TripAdvisor (256) , YahooTravel (6)
SAFE TO BOOK ? (0/5 issues found)
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Problem
Appears in 44 comments. 
The following words were used in comments with Problem:
area (4)   bar (3)   comfortable (4)   desk (3)   does (3)   few (3)   guest (3)   hotel (10)   management (4)   night (5)   not (7)   park (2)   pool (2)   pressure (2)   reviews (3)   room (11)   shower (3)   staff (2)   trip (2)   wear (2)    
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1. The problem is, when you make a mistake over and over again, the apologies don't mean as much.
"Need to improve the basics " Read full review on TripAdvisor   5/22/2012 Vote      
2. I guess part of the problem is that the W brand caters to a certain clientele who is looking to have the lobby area turn into an ultra-swanky night club at night.
"Closer to three and half stars " Read full review on TripAdvisor   4/14/2012 Vote      
3. We encountered a few problems with our stay which also left a bad taste in our mouths.
"I think it's losing it's touch.... " Read full review on TripAdvisor   4/9/2012 Vote      
4. After me finding my reservation that I made showing two rooms, she then fixed the problem.
"Beautiful hotel with OK customer service " Read full review on TripAdvisor   2/19/2012 Vote      
5. Also, probably the biggest problem was that the shower did not work properly.
"Expected More For the Cost " Read full review on TripAdvisor   10/5/2011 Vote      
6. When we arrived, parking was not a problem.
"Expected More For the Cost " Read full review on TripAdvisor   10/5/2011 Vote      
7. There were a few problems that really bothered me though:1 - Wifi was spotty all night long, and completely failed for a few hours in the morning.
"Nice hotel but some problems " Read full review on TripAdvisor   8/23/2011 Vote      
8. Many hotels have similar problems.
"Negative reviews for a reason! " Read full review on TripAdvisor   7/12/2011 Vote      
9. Jess [-], apparently the front desk manager, supposedly a manager, would not listen and actually almost kicked us out of the hotel claiming it was our problem that he would not help us to either find another hotel our negotiate a rate for our corporate group.
Read full review on TripAdvisor   6/29/2011 Vote      
10. I've been staying here since it opened and usually have not had any problems and the staff has always been friendly.
"Good Marks for this W Hotel " Read full review on TripAdvisor   6/19/2011 Vote      
   
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