Embassy Suites Columbus, Columbus, Complain

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Rank

11th

Out of 202

Embassy Suites Columbus	Average Price: $125 Check Rates

Hotel Class:

2700 Corporate Exchange Drive

Columbus, 43231 View map

3-Star Hotel Rank: 3 of 59
Average review rating: 4.44

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (32) , MyTravelGuide (3) , TripAdvisor (84) , YahooTravel (39)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (3) annoyance (1) apologetic (1) awful (2) bad (10) bug (2) complain (4) complaint (6) cramped (1) dated (2) dirty (3) disappoint (3) disturbing (3) frustrated (3) hard (5) hardly (2) inconvenient (4) irritate (5) issue (6) lack (3) loud (8) mess (3) mistake (5) negative (2) noise (19) noisy (8) odor (2) poor (2) problem (22) rat (1) rude (3) sadly (1) shabby (1) shame (1) shock (2) sick (1) slow (6) smell (11) smelly (1) smoker (1) tear (1) tiny (3) too small (1) unbearable (1) uncomfortable (1) unfortunate (3) unhappy (1) weird (1) worst (1) wrong (4)

Complain

Appears in 4 comments.

The following words were used in comments with Complain:
apology (2) desk (2) discount (2) management (2) noise (2) offers (2) room (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. ) After midnight my husband walked down to the front desk to complain about the noise, and the front desk manager responded by saying the hotel is very busy and apologizing for the noise from the room next door.

"Beautiful rooms, but poor service. " Read full review on TripAdvisor 10/4/2011 Vote

2. I called to complain and get my room changed and they apologized but said there were no more non-smoking rooms available.

"Prepaid for non-smoking, put me in smoking room " Read full review on Expedia 9/22/2009 Vote

3. Didn`t offer any kind of discount to us - although I did hear they gave a few measly drink tickets (good between 5 - 7pm 1 day) to anyone who really complained.

"Abismal Failure... " Read full review on TripAdvisor 6/23/2008 Vote

4. However, to their credit, management wasextremely gracious about it when we complained and offered us a great discount.

"Property is in need of a complete makeover " Read full review on TripAdvisor 8/24/2007 Vote