Holiday Inn Cleveland, Cleveland, Complaint

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Rank

26th

Out of 115

Holiday Inn Cleveland	Average Price: $135 Check Rates

Hotel Class:

1111 Lakeside Avenue

Cleveland, 44114 View map

3-Star Hotel Rank: 15 of 22
Average review rating: 3.48

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (30) , MyTravelGuide (490) , TripAdvisor (8) , YahooTravel (28)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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appalled (1) bad (8) badly (1) barely (1) broken (1) chaotic (1) complain (1) complaint (3) difficult (1) dingy (1) dirt (1) dirty (10) disappoint (1) disgust (2) disturbing (1) expensive (5) filthy (4) hard (1) horrible (3) inconvenient (1) issue (2) loud (2) mess (1) nasty (1) negative (1) odor (1) outrageous (1) poor (4) problem (3) rock (22) rude (1) sad (1) scary (1) shabby (1) slow (6) smell (2) stain (1) terrible (4) too small (3) uncomfortable (1) wrong (1)

Complaint

Appears in 13 comments.

The following words were used in comments with Complaint:
$ (2) accommodating (2) biggest (2) complaints (13) hotel (6) lighting (2) most (2) park (2) pleasant (2) reluctant (2) room (4) slow (2) staff (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The hotel left us without complaints.

"Nice hotel " Read full review on Expedia 10/8/2009 Vote

2. Only complaint - room wasn't cleaned on Saturday.

"Great Hotel!! " Read full review on Expedia 8/12/2009 Vote

3. My only complaint about the hotel was size of the rooms.

"View of Lake Erie and very close to Rock & Roll Hall of Fame and Great Lakes Science Center " Read full review on TripAdvisor 4/12/2009 Vote

4. The hotel staff was slow in responding to my complaint and were reluctant to do anything.

Read full review on MyTravelGuide 7/14/2008 Vote

5. The hotel staff was slow in responding to my complaint and were reluctant to do anything.

Read full review on MyTravelGuide 7/14/2008 Vote

6. The staff was most pleasant and made attempts to accommodate our complaints.

Read full review on MyTravelGuide 9/13/2007 Vote

7. The staff was most pleasant and made attempts to accommodate our complaints.

Read full review on MyTravelGuide 9/13/2007 Vote

8. The only complaint I had at all was the desk employees were not very friendly but all my requests (for extra coffee, etc) were met in a timely manner.

"Over priced but a decent place to stay " Read full review on YahooTravel 7/15/2007 Vote

9. The only complaint I have is paying $16 to park in a hotel that you're staying at.

Read full review on MyTravelGuide 9/28/2006 Vote

10. The only complaint I have is paying $16 to park in a hotel that you're staying at.

Read full review on MyTravelGuide 9/28/2006 Vote