Sheraton Cleveland, Cleveland, Hard

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Rank

8th

Out of 115

Sheraton Cleveland	Average Price: $154 Check Rates

Hotel Class:

5300 Riverside Drive

Cleveland, 44135 View map

3-Star Hotel Rank: 7 of 22
Average review rating: 3.86

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (39) , MyTravelGuide (149) , Travelocity (5) , TripAdvisor (130) , YahooTravel (5)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (4) annoyance (1) avoid (4) bad (10) bed bugs (3) claustrophobic (2) complain (6) condescending (1) dated (5) depressing (2) dingy (2) dirt (2) dirty (8) disappoint (6) downside (1) expensive (4) filthy (2) frustrated (2) hard (8) hardly (2) horrible (2) inconvenient (3) issue (6) lack (3) loud (6) lumpy (2) mess (2) negative (2) noise (10) noisy (6) odor (3) outdated (3) overpriced (3) pricey (1) problem (7) rock (2) rough (3) sad (2) shabby (1) slow (3) smell (10) stale (3) stink (1) terrible (1) ugly (2) unfortunate (3) weird (1) worn (2) worst (2) wrong (5)

Hard	Appears in 13 comments.

The following words were used in comments with Hard:
airport (3) bed (2) breakfast (2) busy (2) comfortable (2) convenient (2) friendly (2) location (2) room (2) service (2) staff (2)

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1. Our day started out bad but ended on a positive note,when one works in customer service , we certainly appreciate great service which seems to be hard to find ,keep up the good work.

"would return here again! " Read full review on TripAdvisor 5/2/2012 Vote

2. It's always so hard for us to find a spot.

"Comfy after a long drive! " Read full review on TripAdvisor 1/9/2012 Vote

3. Fake it: is it that hard? The pluses: The lobby is attractive.

"Hotel needs a lesson in customer service " Read full review on TripAdvisor 8/23/2011 Vote

4. It would be very hard to find in the dark: it was hard enough in the daytime.

"Hotel needs a lesson in customer service " Read full review on TripAdvisor 8/23/2011 Vote

5. Pools that close at 8 or 9 makes it hard to squeeze in 1 more swim after dinner.

"A perfect fit for us " Read full review on TripAdvisor 8/12/2011 Vote

6. If you have a late arrival or an early departure, it will be hard to beat this option.

"If only all airport hotels were like this " Read full review on TripAdvisor 6/7/2011 Vote

7. Breakfast buffet was fine--hard to mess up breakfast.

"OK--if you get a bargain " Read full review on TripAdvisor 7/30/2010 Vote

8. Our room was just awful, and I think it is fair to say, hardly rates one star.

"A non-stellar Sheraton experience " Read full review on Travelocity 8/1/2009 Vote

9. ), I can hardly see this as a four star hotel as some sites cite.

"Not on Par with my Sheraton Experiences " Read full review on TripAdvisor 1/28/2008 Vote

10. Very comfortable beds, friendly staff, convenient location, hard to figure out how to get out of the lot with it being busy being right at the airport.

Read full review on MyTravelGuide 5/30/2007 Vote