Sheraton Cleveland, Cleveland, Complain

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Rank

8th

Out of 115

Sheraton Cleveland	Average Price: $154 Check Rates

Hotel Class:

5300 Riverside Drive

Cleveland, 44135 View map

3-Star Hotel Rank: 7 of 22
Average review rating: 3.86

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (39) , MyTravelGuide (149) , Travelocity (5) , TripAdvisor (130) , YahooTravel (5)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (4) annoyance (1) avoid (4) bad (10) bed bugs (3) claustrophobic (2) complain (6) condescending (1) dated (5) depressing (2) dingy (2) dirt (2) dirty (8) disappoint (6) downside (1) expensive (4) filthy (2) frustrated (2) hard (8) hardly (2) horrible (2) inconvenient (3) issue (6) lack (3) loud (6) lumpy (2) mess (2) negative (2) noise (10) noisy (6) odor (3) outdated (3) overpriced (3) pricey (1) problem (7) rock (2) rough (3) sad (2) shabby (1) slow (3) smell (10) stale (3) stink (1) terrible (1) ugly (2) unfortunate (3) weird (1) worn (2) worst (2) wrong (5)

Complain

Appears in 8 comments.

The following words were used in comments with Complain:
bed (2) cable (2) clerk (2) desk (5) does (2) linen (2) not (8) room (2) slept (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. not enough to complain about.

"A gem nearly in our backyard " Read full review on TripAdvisor 7/5/2011 Vote

2. Our neighbor was playing their radio loudly, but the front desk took care of it promptly when we called to complain.

"A pleasant stay " Read full review on TripAdvisor 2/28/2011 Vote

3. I complained the next day upon checking out to the front desk about the cleanliness of the bathroom, and I also filled out a comment card detailing my experience.

"Comfortable, but bathroom was not cleaned " Read full review on TripAdvisor 9/9/2009 Vote

4. I was very tired and did not feel up for complaining and changing rooms, so I decided to shower anyway.

"Comfortable, but bathroom was not cleaned " Read full review on TripAdvisor 9/9/2009 Vote

5. If we had not been so exhausted when we arrived at this hotel late at night, we would have complained.

"Needs a major overhaul " Read full review on TripAdvisor 7/28/2009 Vote

6. When we called to complain the woman at the desk warned us that we had better not be smoking in the room or there would be a 300.

"Filthy room and bad service! " Read full review on Expedia 7/9/2009 Vote

7. Sheraton does not press linens so beds looked as if they have been slept in - when I complained about it the desk clerk just shook her shoulders - they trim back the little things (cable TV etc) At my request I would rather not stay there again.

Read full review on MyTravelGuide 6/28/2005 Vote

8. Sheraton does not press linens so beds looked as if they have been slept in - when I complained about it the desk clerk just shook her shoulders - they trim back the little things (cable TV etc) At my request I would rather not stay there again.

Read full review on MyTravelGuide 6/28/2005 Vote