Doubletree Guest Suites Charlotte / SouthPark, Charlotte, Issue

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OpinionWell
Rank

24th

Out of 269

Doubletree Guest Suites Charlotte / SouthPark	Average Price: $131 Check Rates

Hotel Class:

6300 Morrison Boulevard

Charlotte, 28211 View map

3-Star Hotel Rank: 15 of 67
Average review rating: 3.77

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (35) , MyTravelGuide (500) , TripAdvisor (144) , YahooTravel (3)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (1) avoid (3) awful (2) bad (12) bare (2) broken (11) complain (3) damage (3) dated (5) dirty (6) disappoint (9) disgust (2) dispute (3) downside (2) errors (2) expensive (2) filthy (3) frustrated (2) gross (2) hard (3) hassle (2) horrendous (2) horrible (6) inconvenient (2) issue (15) loud (4) miserable (2) mistake (4) mold (5) negative (5) noise (8) noisy (4) odor (3) outdated (2) poor (7) poorly (5) problem (9) shame (2) shock (2) sick (1) slow (2) smell (11) terrible (4) unacceptable (3) unfortunate (3) was a joke (2) weird (3) worn (3) worst (3) wrong (3)

Issue

Appears in 19 comments.

The following words were used in comments with Issue:
avoid (2) biggest (2) downtown (2) entrance (4) great (2) hotel (4) housekeeping (3) not (2) park (4) problem (2) room (6) shower (2) staff (3)

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1. She was not interested and unwilling to assist me in resolving the issue.

"Credit Card Fraud..... " Read full review on TripAdvisor 3/21/2012 Vote

2. It wound up not being an issue given how tired I was but a light sleeper might have been a bit more concerned.

"Decent stay " Read full review on TripAdvisor 3/11/2012 Vote

3. I agree that the renovation process will cost this hotel dearly if they cannot take care of these issues.

"Hotel under renovation! " Read full review on TripAdvisor 12/17/2011 Vote

4. Asked housekeeping to address issues with the room and nothing was done.

"Run Down " Read full review on TripAdvisor 12/9/2011 Vote

5. Last summer the issues began was placing us is a room that was never cleaned.

"Not worth the money anymore " Read full review on TripAdvisor 11/25/2011 Vote

6. I wasn't offered another room, and no apologies were given by the staff as though the issues were my problem to deal with.

"Worst Hotel Stay in 3 straight years of traveling " Read full review on TripAdvisor 11/10/2011 Vote

7. They were prompt and fixed the issue immediately.

"Update Needed, But VERY Accommodating " Read full review on TripAdvisor 11/7/2011 Vote

8. We had a little issue with the shower head which they came and replaced it with a new one within thirty minutes, and a little problem the door card reader.

"Update Needed, But VERY Accommodating " Read full review on TripAdvisor 11/7/2011 Vote

9. Our first room did have some issues like a dripping shower, and we were next to the elevator that seemed to go up and down all night, they bed seemed to have a lean to it.

"Update Needed, But VERY Accommodating " Read full review on TripAdvisor 11/7/2011 Vote

10. Got the cookies on arrival (cute)Long walk to the room (even though we had noted mobility issues on reservation).

"It was good...quite impressed for $$ " Read full review on TripAdvisor 8/13/2011 Vote