Marriott Boston, Boston, Rude

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Rank

11th

Out of 197

Marriott Boston	Average Price: $397 Check Rates

Hotel Class:

296 State Street

Boston, 02109 View map

3-Star Hotel Rank: 2 of 37
Average review rating: 4.22

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (52) , MyTravelGuide (166) , Travelocity (9) , TripAdvisor (613) , YahooTravel (22)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (6) avoid (15) awful (4) awkward (5) bad (27) complain (7) complaint (13) dated (9) difficult (12) dirty (5) disappoint (36) disturbing (5) downside (18) expensive (51) frustrated (4) gross (5) hard (27) hardly (4) horrible (5) inconvenient (4) issue (30) lack (8) loud (52) mess (6) negative (16) noise (135) noisy (38) outdated (3) outrageous (4) overpriced (8) poor (11) pricey (17) problem (46) ridiculous (6) rock (3) rough (3) rowdy (4) rude (13) slow (6) smell (13) terrible (16) tiny (10) too small (7) uncomfortable (4) unfortunate (11) weird (4) worn (5) worst (8) would have liked (4) wrong (13)

Rude	Appears in 16 comments.

The following words were used in comments with Rude:
bad (2) bar (2) desk (2) drink (2) floor (2) food (3) good (2) great (3) incredible (2) liked (3) management (2) noise (2) not (5) pretty (2) staff (7)

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1. We enjoyed food and drinks in the bar but were stunned when a tip was demanded in the most incredibly rude way.

"Disappointingly rude bar staff... " Read full review on TripAdvisor 4/16/2012 Vote

2. The noise was a big issue, as was the rude staff member, and lack of detail to the cleanliness of the bathroom.

"Noisy from the 17th floor! Not a good choice St. Patty's weekend. " Read full review on TripAdvisor 3/27/2012 Vote

3. Didn't have anything negative to say about this trip, we definitely did not see the rudeness of staff that some have mentioned on this site - everyone was really great.

"Wonderful stay on the Wharf " Read full review on TripAdvisor 3/27/2012 Vote

4. The staff was rude and very unhelpful.

"Worst Marriott stay ever " Read full review on TripAdvisor 3/22/2012 Vote

5. it was like a rugby scrum and staff members in this lounge were rude and uncaring.

"Great location but don't bother with 7th floor free lounge breakfasts! " Read full review on TripAdvisor 9/29/2011 Vote

6. The reservations attendant was rude and short with me.

"So So " Read full review on TripAdvisor 7/30/2011 Vote

7. Our floor was right in the midst of renovations so the noise level was pretty bad and they appeared to start pretty early in the morning so that did not lend itself to sleeping late and their concierge staff were extremely rude and condescending to my family (including asking them 3x if they logged the drinks they were taking from the bar) and the food in the restaurant was nothing to write home about.

"Mediocre at Best " Read full review on TripAdvisor 7/16/2011 Vote

8. We did the following and all were great with the exception on one; Aquarium, Boston Duck Tours, Fenway Tour, Harbor Tour, Sam Adams Tour, 2 day double decker bus access, Museum of fine arts, Science Center (all included with the Go Boston Card) The only disappointment was the Science Center ( people were rude and I was not impressed.

"What an AMAZING City!!!! " Read full review on TripAdvisor 4/27/2011 Vote

9. Finally, I called the front desk about this situation, and was treated rudely and aggressively.

"not much to recommend " Read full review on TripAdvisor 3/10/2011 Vote

10. She was not only rude, but could care less about earning our stay.

"Front desk Woman should retire!!! " Read full review on TripAdvisor 10/12/2010 Vote