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Rank
57th
Out of 481

The Palms Las Vegas

Average Price: $217  
 
Hotel Class:
4321 West Flamingo Road
Las Vegas, 89103 View map  
4-Star Hotel Rank: 21 of 28
Average review rating: 3.41
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (79) , MyTravelGuide (46) , Travelocity (30) , TripAdvisor (632) , YahooTravel (42)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complain
Appears in 38 comments. 
The following words were used in comments with Complain:
$ (3)   bed (2)   better (2)   couple (2)   desk (4)   free (2)   fridge (2)   hotel (7)   liked (2)   management (3)   much (3)   night (4)   not (5)   pool (4)   price (2)   problem (2)   room (9)   staff (2)   thought (2)   upgraded (3)    
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1. I walked the entire floor several times and heard so many people complaining about how tight the slots were - and believe me they were tight.
"Growing pains, housekeeping issues, slots are DEAD! " Read full review on TripAdvisor   4/5/2012 Vote      
2. Overall, nothing to complain about.
"A bit over-rated, but overall a nice time " Read full review on TripAdvisor   3/22/2012 Vote      
3. Why would TWO people need this? I thought about complaining right then but thought maybe with my 'free' small bottle of Vodka I'd start to like the idea.
"Why did I pick this hotel?!? " Read full review on TripAdvisor   12/21/2011 Vote      
4. Most people get online to complain, but when you meet someone like this, it's worth sharing it with everyone.
"Palms hotel and Elda made my trip " Read full review on TripAdvisor   12/10/2011 Vote      
5. When checking out we complained about all our problems and they wanted to comp us with a cabana by the pool.
"Not a place to stay if you want respect " Read full review on TripAdvisor   7/5/2011 Vote      
6. I can only believe the good reviews are young dumb travelers that don't know any better -- even the young staff don't know any better and think you are crazy to complain.
"Believe the bad reviews " Read full review on TripAdvisor   6/15/2011 Vote      
7. Had TV problems initially, but I was able to correct them myself and didn't complain to the staff.
"Felt like I was back in college " Read full review on TripAdvisor   5/22/2011 Vote      
8. However, the friendly desk clerk took it off my bill immediately without me having to even really complain.
"Friendly staff " Read full review on TripAdvisor   4/25/2011 Vote      
9. I complained about that as we crammed something into the fridge and it moved a couple items.
"Friendly staff " Read full review on TripAdvisor   4/25/2011 Vote      
10. Upon checking out, we complained to the guy that originally sold us the upgrade.
"Upgrade Nightmare " Read full review on TripAdvisor   2/15/2011 Vote      
   
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