3. Our big complaint is with the Concierge Desk who sold us 'TICKETS' for 2 shows (Chris Angel & Cirque do Soleil Elvis themed) that they charged us $71 per person and which we came to find out, first of all,when we arrived at both shows,, the box offices on location only charge $55 and secondly (and most importantly) that these so called TICKETS the hotel sold us were actualy only 'vouchers' that had to be traded in for actual tickets once you reached the show.