Grand Desert, Las Vegas, Complaint

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Rank

154th

Out of 481

Grand Desert	Average Price: $186 Check Rates

Hotel Class:

265 East Harmon Avenue

Las Vegas, 89109 View map

3-Star Hotel Rank: 66 of 92
Average review rating: 4.26

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (22) , MyTravelGuide (1) , TripAdvisor (274) , YahooTravel (73)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 35 comments.

The following words were used in comments with Complaint:
bed (3) bedroom (2) best (2) complaints (35) friendly (4) good (2) great (3) hard (2) hotel (5) liked (2) nice (3) night (3) not (7) pictures (2) pool (2) room (8) service (2) shuttle (2) staff (3) terrible (2)

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1. The only complaint I have is the beds weren't comfortable.

"Great place, close to the Strip " Read full review on TripAdvisor 7/3/2009 Vote

2. We made dinner every night, The only complaint I have is how pushy they are for the timeshare presentation.

"Loved it " Read full review on TripAdvisor 6/15/2009 Vote

3. The only complaint we had is the beds are very hard and uncomfortable.

"Fun in Sin City " Read full review on TripAdvisor 5/21/2009 Vote

4. I really have no complaints in regards to the room, except the king bed in the bedroom was hard as a rock the first night we slept there.

"Very Clean and Quiet " Read full review on TripAdvisor 4/13/2009 Vote

5. The only complaint I have is with the snack bar.

"Great stay! " Read full review on TripAdvisor 4/9/2009 Vote

6. I could go on and on with my litany of complaints, but I think it boils down to the fact that if you are not a Timeshare Owner at this resort, don't expect ANY customer service.

"Nice rooms, terrible customer service! " Read full review on TripAdvisor 3/20/2009 Vote

7. The customer services rep was pleasant, so no complaints there.

"Would not stay here again " Read full review on TripAdvisor 2/16/2009 Vote

8. We took 'the Duce' to Fremont and that was good also -- The exercise room busy in the am but still usable - as usual - no complaints with Wyndham.

"Great location just off the strip " Read full review on TripAdvisor 2/6/2009 Vote

9. The only complaint we had was the pizza -- great pictures all over the lobby - nothing more than a basic frozen pizza -- ok but not like the pictures.

"Great location just off the strip " Read full review on TripAdvisor 2/6/2009 Vote

10. My only complaint about this hotel is the linens are terrible, polyester sheets, mattress covers and pillows made it terrible sleeping as it is already a very dry climate.

"Nice hotel " Read full review on TripAdvisor 2/5/2009 Vote