Renaissance Austin, Austin, Poor

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Rank

24th

Out of 287

Renaissance Austin	Average Price: $228 Check Rates

Hotel Class:

9721 Arboretum Boulevard

Austin, 78759 View map

4-Star Hotel Rank: 12 of 23
Average review rating: 4.12

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (34) , MyTravelGuide (141) , Travelocity (5) , TripAdvisor (154) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (1) annoy (6) avoid (3) awful (3) bad (8) complain (2) complaint (6) dated (2) difficult (2) dirty (3) disappoint (10) disgust (3) downside (5) expensive (18) hard (7) hardly (2) horrible (5) incompetent (2) inconvenient (3) issue (12) lack (3) loud (5) mold (5) negative (7) noise (12) noisy (7) outdated (3) outrageous (2) overpriced (2) poor (6) pricey (2) problem (17) ridiculous (4) robbery (1) rock (4) rude (3) sad (2) shame (2) slow (8) smell (4) stained (3) tear (1) terrible (2) too small (3) unacceptable (1) uncomfortable (5) unfortunate (2) worn (2) worst (1) wrong (5)

Poor	Appears in 11 comments.

The following words were used in comments with Poor:
breakfast (3) hotel (3) lighting (4) not (2) room (2) service (2) wall (2)

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1. After I wrote a letter to The Renaissance about a poor stay I had earlier this year, the Director of Operations contacted me to talk about my experience.

"2nd Chance Stay " Read full review on TripAdvisor 9/19/2011 Vote

2. Combined, they made for a very poor stay at The Renaissance.

"Major Disappointment " Read full review on TripAdvisor 2/28/2011 Vote

3. So for the manager of this hotel who decided to close the breakfast area (according to the employees I met):- think that the breakfast is key to well start a day- think that business travelers used to eat poor food when they travel (ex: fruits can be found only at the breakfast, never in a restaurant - sometimes in the airports now)So I decided not to go back to this hotel even if the location was great for my job.

"Where is the breakfast? " Read full review on TripAdvisor 8/18/2010 Vote

4. It looked more like long term neglect than poor housekeeping.

"Nice......at first glance " Read full review on TripAdvisor 12/18/2009 Vote

5. The onsite restaurant was poor as I ordered salmon and when it arrived it was raw in the center.

"Not Worth the Money " Read full review on TripAdvisor 12/11/2009 Vote

6. He was also surprised that I had handed him a tip for his poor service.

"Un-Accomodating with a little nickel and dime " Read full review on TripAdvisor 9/20/2008 Vote

7. Also, the rooms have very poor (dim) and unflattering lighting and for some strange reason, the hangars do not fit in the closet lengthwise (door to back wall) so clothes wrinkle easily.

Read full review on MyTravelGuide 8/30/2008 Vote

8. Also very poor lighting.

Read full review on MyTravelGuide 8/9/2008 Vote

9. This is very poor service.

Read full review on MyTravelGuide 2/27/2008 Vote

10. Tact hotel 6 bathtub, poor lighting and gold walls in bath, inconvenient parking.

Read full review on MyTravelGuide 11/15/2006 Vote