Renaissance Austin, Austin, Lack

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Rank

24th

Out of 287

Renaissance Austin	Average Price: $228 Check Rates

Hotel Class:

9721 Arboretum Boulevard

Austin, 78759 View map

4-Star Hotel Rank: 12 of 23
Average review rating: 4.12

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (34) , MyTravelGuide (141) , Travelocity (5) , TripAdvisor (154) , YahooTravel (5)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

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a bit pricey (1) annoy (6) avoid (3) awful (3) bad (8) complain (2) complaint (6) dated (2) difficult (2) dirty (3) disappoint (10) disgust (3) downside (5) expensive (18) hard (7) hardly (2) horrible (5) incompetent (2) inconvenient (3) issue (12) lack (3) loud (5) mold (5) negative (7) noise (12) noisy (7) outdated (3) outrageous (2) overpriced (2) poor (6) pricey (2) problem (17) ridiculous (4) robbery (1) rock (4) rude (3) sad (2) shame (2) slow (8) smell (4) stained (3) tear (1) terrible (2) too small (3) unacceptable (1) uncomfortable (5) unfortunate (2) worn (2) worst (1) wrong (5)

Lack	Appears in 9 comments.

The following words were used in comments with Lack:
hotel (3) lacking (9) room (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The thing that bothered me was the total lack of customer service by the majority of the staff.

"Customer Service not like a Renaissance " Read full review on TripAdvisor 7/21/2011 Vote

2. There was no mini frig in the room and restaurants on site were lacking.

"Outdated and Small Rooms " Read full review on TripAdvisor 10/8/2010 Vote

3. Restaurant was lacking, not much to choose from, expensive, and only one in the hotel.

"Attractive property, but it's cold and frustrating to be captive there. " Read full review on TripAdvisor 3/18/2010 Vote

4. Recently returned from a convention at this hotel and found it lacking in many ways, As other reviewer mentioned, being charge $12.

"Not Worth the Money " Read full review on TripAdvisor 12/11/2009 Vote

5. The rooms lack a safe, minibar, refrigerator, and microwave oven.

Read full review on MyTravelGuide 8/30/2008 Vote

6. The biggest problem is the lack of free wireless.

"Big hotel, big disappointment " Read full review on TripAdvisor 7/28/2008 Vote

7. We actually cut our stay short by a day because of the lack of comfort.

"Rock hard beds, nice exercise room " Read full review on TripAdvisor 1/7/2008 Vote

8. Only issue was the lack of King beds - had to accept a double instead.

Read full review on MyTravelGuide 9/29/2004 Vote

9. The hotel design lacks convenient elevator access for all rooms.

Read full review on MyTravelGuide 9/29/2004 Vote