Hotel Jerome, Aspen, Complaint

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Home » United States » Colorado » Aspen Destinations » Aspen Hotels » Hotel Jerome

OpinionWell
Rank

1st

Out of 96

Hotel Jerome	Average Daily Rate: NA Check Rates

Hotel Class:

330 East Main Street

Aspen, 81611 View map

5-Star Hotel Rank: 1 of 13
Average review rating: 4.53

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (25) , Travelocity (4) , TripAdvisor (112)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (1) annoyance (1) avoid (2) awful (2) bad (8) broken (1) chipped (2) complain (1) complaint (5) crappy (1) dated (4) depressing (1) difficult (1) dirty (3) disappoint (12) expensive (6) hard (2) hate (2) horrible (3) issue (2) lack (2) loud (4) miserable (2) negative (4) noise (2) noisy (2) poor (3) pretty small (2) problem (5) reluctantly (2) rough (1) rowdy (1) shock (1) sick (1) slow (2) snooty (1) stain (1) tacky (1) tear (2) terrible (2) tiny (1) unacceptable (1) unclean (1) uncomfortable (1) unfortunate (3) unhelpful (1) urine (1) weird (3) worn (1) wrong (3)

Complaint

Appears in 5 comments.

The following words were used in comments with Complaint:
charged (3) complaints (5) great (2) offers (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The other complaint we had was the bill - we had over $300 of other peoples charges on it.

"Not Perfect but we loved it " Read full review on TripAdvisor 2/10/2012 Vote

2. My only complaint was that the housekeeping was a bit unpredictable.

"Great hotel particularly at off-season prices " Read full review on TripAdvisor 6/1/2011 Vote

3. Minor staffing issue and the only real complaint.

"Old West in Comfort " Read full review on TripAdvisor 3/26/2011 Vote

4. Our complaint again was greated with the offer that there would be no charge.

"Great Location; Don't Eat at the Jerome Restaurant " Read full review on TripAdvisor 1/1/2011 Vote

5. Our complaint again was greated with the offer that there would be no charge.

"Great Location; Don't Eat at the Jerome Restaurant " Read full review on TripAdvisor 1/1/2011 Vote