Back to search results
OpinionWell
Rank
158th
Out of 676

Astor on the Park

Average Price: $95  
 
Hotel Class:
465 Central Park West
New York City, 10025 View map  
2-Star Hotel Rank: 25 of 144
Average review rating: 3.32
OpinionWell Value Index: 9
Traveler reviews analyzed: TripAdvisor (172) , YahooTravel (31)
SAFE TO BOOK ? (1/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complain
Appears in 10 comments. 
The following words were used in comments with Complain:
few (2)   guest (3)   heating (3)   hot (2)   hotel (3)   night (2)   not (4)   reception (2)   room (4)   staff (3)    
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
1. Our shower drain and sink plug was not working, we complained for a few days, and then finally had someone come look and fix it.
"NOT IMPRESSED - NEVER STAY THERE AGAIN! " Read full review on TripAdvisor   10/14/2011 Vote      
2. complained a few times to reception staff, but nothing was done.
"Very basic, and small! " Read full review on TripAdvisor   9/26/2011 Vote      
3. It was tight if there were more than 3 people in it but I'm not complaining.
"Better than I expected " Read full review on TripAdvisor   5/17/2010 Vote      
4. by 5:30 the room was so hot we went outside for fresh air and to complain in person.
"the radiator's drum solo " Read full review on TripAdvisor   1/22/2010 Vote      
5. When I complained about the noise, they said they couldn't do anything about it.
"Spend a bit more & stay elsewhere " Read full review on TripAdvisor   5/17/2009 Vote      
6. We stayed in this hotel in Dec 2008 although we booked for 7 nights we only stayed 1 The room was very small and the bathroom had a pipe running from floor to ceiling one of our party caught hold of this whilst climbing out of the bath and got a nasty burn, the bed linen and towels appeared to be clean but the carpet was very dusty when we complained to staff they laughed at us and said 'it is New York' the corridors and stairwells are grimey and very narrow and their is only one lift for staff and guests, the air conditioning could not be adjusted and the room was extremely hot, this hotel should be reclassified as a hostel and to anyone thinking of staying here I would say don't.
"Worst hotel I have ever stayed in " Read full review on TripAdvisor   2/19/2009 Vote      
7. I was pleased as that night in the big room was spent with loud banging coming from the heating, but thought we were lucky to be moving anyways so didn't complain.
"Great Value! " Read full review on TripAdvisor   1/23/2009 Vote      
8. Every day I saw and heard guests at the reception desk complaining about something or other.
"The worst I've ever stayed in! " Read full review on TripAdvisor   1/20/2009 Vote      
9. When I questioned why the central heating was not working I was told that the hotel policy is to only turn on the heating boiler when guests complain about being cold.
"The worst I've ever stayed in! " Read full review on TripAdvisor   1/20/2009 Vote      
10. When I complained I was given a plug in oil filled radiator.
"The worst I've ever stayed in! " Read full review on TripAdvisor   1/20/2009 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
© 2010 OpinionWell, LLC, All Rights Reserved