Courtyard San Francisco, San Francisco, Complaint

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Rank

64th

Out of 493

Courtyard San Francisco	Average Price: $253 Check Rates

Hotel Class:

299 Second Street

San Francisco, 94105 View map

3-Star Hotel Rank: 27 of 110
Average review rating: 4.34

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (41) , MyTravelGuide (477) , Travelocity (9) , TripAdvisor (279) , YahooTravel (20)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit high (1) a bit pricey (1) annoy (3) avoid (4) awful (1) awkward (1) bad (12) bare (1) big deal (3) bit dated (2) broken (1) complain (9) complaint (5) condescending (1) disappoint (8) expensive (42) forewarned (3) hard (6) hectic (2) horrible (4) inconvenient (4) irritate (2) issue (11) lack (2) loud (3) negative (6) noise (32) noisy (6) overpriced (4) poor (2) pricey (12) problem (13) ridiculous (4) rude (3) scary (1) shock (3) slow (6) smelly (1) stained (1) stink (1) tacky (1) terrible (4) tiny (4) unacceptable (4) uncomfortable (2) unhappy (1) unimpress (1) weird (1) worst (4) wrong (10)

Complaint

Appears in 17 comments.

The following words were used in comments with Complaint:
$ (2) complaints (17) ignore (4) night (5) not (4) park (4) pool (3) room (3) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Our only complaint was that one day housekeeping did not replenish the hand towels or wash clothes but other than that, everything was great.

"Good hotel in San Francisco " Read full review on TripAdvisor 9/2/2011 Vote

2. Our first complaint is that parking is $49 a night, which is ridiculous.

"Nice, but breakfast and parking are too expensive " Read full review on TripAdvisor 8/13/2011 Vote

3. When we brought our complaint about specifically booking a hotel with an indoor pool (and we even called ahead to make sure the pool was open) the front desk manager was not at all concerned, nor did they offer any acceptable solutions- except to tell us that the pool was just an 'amenity' and that we could transfer to another marriott - and pay a higher rate- totally unacceptable.

"Disappointing " Read full review on TripAdvisor 2/19/2009 Vote

4. The only complaint I had is that the walls are pretty thin - one night I was up all night because my next door neighbors were talking very loudly and coming in and out of their room (banging doors) - and I mean all night - til 5:30am.

"Nice Option " Read full review on TripAdvisor 8/14/2008 Vote

5. No complaints.

Read full review on MyTravelGuide 7/18/2008 Vote

6. My only real complaint was the gym.

"Clean, good food but gym rats beware " Read full review on TripAdvisor 6/4/2008 Vote

7. The only complaint I have is that they seemed to be doing work on the floor above me.

"Wonderful Stay " Read full review on TripAdvisor 2/29/2008 Vote

8. I had no complaints with the room.

"Clean, Comfortable, Great location " Read full review on TripAdvisor 1/15/2008 Vote

9. My only complaint is the noise from the outside.

"Very nice! " Read full review on TripAdvisor 12/24/2007 Vote

10. My only complaint was the $30/night parking fee.

"Great Service, Expensive Parking " Read full review on TripAdvisor 6/21/2007 Vote