Sheraton BWI-Baltimore Washington Airport, Linthicum Heights, Complaint

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Rank

3rd

Out of 15

Sheraton BWI-Baltimore Washington Airport	Average Daily Rate: NA Check Rates

Hotel Class:

1100 Old Elkridge Landing Road

Linthicum Heights, 21090 View map

4-Star Hotel Rank: 1 of 1
Average review rating: 4.4

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (26) , TripAdvisor (42)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 3 comments.

The following words were used in comments with Complaint:
complaints (3) desk (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I never received a return phone call even after I sent in 2 complaints and requests to hear back.

"Great Stay, Terrible Ordeal with Payment " Read full review on TripAdvisor 1/2/2011 Vote

2. Saturday I talked to the front desk staff and they said that they had received 'multiple complaints' about the noise, and that they talked to the group coordinators and 'hopefully' the group would be better behaved on Saturday night.

"AVOID this hotel at all costs! So many BETTER choices in the area! " Read full review on TripAdvisor 7/22/2008 Vote

3. When I complained at the front desk the gal scoffed as if it wasn't the first time she'd heard the complaint.

"Great potential, housekeeping needs training " Read full review on TripAdvisor 5/31/2007 Vote