Dana Hotel & Spa, Chicago, Unfriendly

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Rank

5th

Out of 415

Dana Hotel & Spa	Average Price: $245 Check Rates

Hotel Class:

660 North State Street

Chicago, 60654 View map

3-Star Hotel Rank: 1 of 73
Average review rating: 4.68

OpinionWell Value Index: 8

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (69) , Travelocity (24) , TripAdvisor (417) , YahooTravel (2)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

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a bit pricey (3) annoy (8) annoyance (3) avoid (5) awful (4) bad (28) bare (4) complain (13) complaint (21) cramped (4) difficult (6) dirty (4) disappoint (28) downside (10) expensive (16) fussy (4) hard (25) horrible (5) inconvenient (4) issue (36) lack (7) loud (34) mediocre (4) misleading (3) mistake (3) negative (13) noise (70) noisy (27) overpriced (8) poor (13) pricey (10) problem (51) ridiculous (5) rock (9) rude (11) shock (4) sick (3) slow (13) smell (3) snooty (3) sophisticated (5) terrible (6) tiny (14) uncomfortable (4) unfortunate (13) unfriendly (4) weird (6) worn (5) worst (4) wrong (5)

Unfriendly

Appears in 4 comments.

The following words were used in comments with Unfriendly:
desk (2) modern (2) staff (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. He was the one staff member here who never smiled and was just overall grumpy and unfriendly.

"A nice place to stay overall " Read full review on TripAdvisor 4/1/2012 Vote

2. At the desk things weren't running as smoothly, it was busy and the staff behind the desk were very unfriendly and unattentive.

"Bad service " Read full review on TripAdvisor 10/17/2010 Vote

3. Yes, the Dana is sleek and modern and the rooms themselves are modern and nicely furnished, but the staff and service leave a lot to be desired and so does the overall unfriendly management.

"Surprised by positive reviews of Dana Hotel " Read full review on TripAdvisor 2/23/2010 Vote

4. I`m surprised by the reviews that list the staff as rude or unfriendly.

"2 Thumbs up from a seasoned (and cynical) traveller! " Read full review on TripAdvisor 9/24/2008 Vote