The Benjamin, New York City, Wrong

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Rank

38th

Out of 676

The Benjamin	Average Price: $453 Check Rates

Hotel Class:

125 East 50th Street

New York City, 10022 View map

4-Star Hotel Rank: 18 of 106
Average review rating: 4.44

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (41) , Travelocity (16) , TripAdvisor (801) , YahooTravel (13)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Wrong

Appears in 16 comments.

The following words were used in comments with Wrong:
concierge (2) hotel (6) nice (3) not (2) problem (2) staff (2)

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1. You really can't go wrong with this hotel.

"One more great stay " Read full review on TripAdvisor 5/18/2012 Vote

2. Unfortunately, the reservation was made for the wrong night and upon arrival I was disappointed to learn the hotel was full.

"Quite simply the best service ever! " Read full review on TripAdvisor 3/23/2012 Vote

3. The wrong pillows -- foam instead of down -- no toilet paper, no notepad or pen, no top sheet on the bed.

"My list of pros and cons..... " Read full review on TripAdvisor 11/22/2011 Vote

4. Nothing major went wrong, but lots and lots of little things did.

"Not as good as years past " Read full review on TripAdvisor 11/21/2011 Vote

5. They also got the bill wrong twice and when I called to get it sorted out was hung up on by the front office manager.

"Don't stay here. " Read full review on TripAdvisor 10/28/2011 Vote

6. Finally, the check-out time was quite long for some unknown reason, done by a female receptionist who look facial expression seemed to indicate from the get-go that we had done something wrong and that there was a problem.

"The best New York Hotel I have stayed in " Read full review on TripAdvisor 7/8/2011 Vote

7. What's wrong with this hotel.

"What's wrong with this hotel... " Read full review on TripAdvisor 8/21/2010 Vote

8. Don't get me wrong, it is a very nice classy hotel.

"With Right Conditions, Could Be Perfect " Read full review on TripAdvisor 3/9/2010 Vote

9. The concierge was so helpful in google mapping us directions to Randall's Island, and we got there without any problems, no directions, no wrong turns, it was such a pleasant drive.

"Treated like Royalty!!!!! " Read full review on TripAdvisor 6/25/2009 Vote

10. Its wrong totally if this is what they did and treat people differently but I do feel this is what happened and I looked forward so much to coming here.

"Priceline guests, Priceline treatment ...Will NOT be back!!! " Read full review on TripAdvisor 5/10/2008 Vote