Candlewood Suites Syracuse Airport, Syracuse, Problem

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OpinionWell
Rank

3rd

Out of 65

Candlewood Suites Syracuse Airport	Average Price: $111 Check Rates

Hotel Class:

5414 SOUTH BAY ROAD

Syracuse, 00000 View map

2-Star Hotel Rank: 2 of 18
Average review rating: 3.49

OpinionWell Value Index: 10

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (3) , MyTravelGuide (9) , Travelocity (5) , TripAdvisor (51)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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bad (4) bed bugs (4) broken (3) bugs (1) complain (3) complaint (3) delay (1) depressing (1) dirty (4) disappoint (8) disgust (1) errors (1) expensive (1) inconvenient (1) issue (2) lack (2) mildew (1) negative (2) noise (1) noisy (1) odor (1) outdated (1) peeling (1) poor (2) problem (4) sad (1) slow (2) smell (6) tear (1) uncomfortable (3) unfortunate (2) worn (7) worst (1)

Problem

Appears in 5 comments.

The following words were used in comments with Problem:
management (2) room (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The only good thing about the experience was that the manager ended up comping her room due to the problems.

"Don't Waste Your Time " Read full review on TripAdvisor 4/23/2012 Vote

2. Perhaps the staff could have reported the problem BEFORE we got there?.

"Excellent setup - major problem with one room, but Manager dealt with very well. " Read full review on TripAdvisor 9/1/2011 Vote

3. One room had a major odor problem and the Manager refunded the price of that room and closed it for repairs.

"Excellent setup - major problem with one room, but Manager dealt with very well. " Read full review on TripAdvisor 9/1/2011 Vote

4. This wouldn't have been a problem if we had kept the room as originally planned.

"Candlewood Suites on list for future trips " Read full review on TripAdvisor 6/17/2011 Vote

5. The only problem we had been with the local restaurant that was supposed to have a delivery agreement to service guests at the hotel (Fresno's).

Read full review on MyTravelGuide 2/19/2009 Vote