SpringHill Suites Seattle Downtown, Seattle, Complaint

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Rank

46th

Out of 267

SpringHill Suites Seattle Downtown	Average Price: $104 Check Rates

Hotel Class:

1800 Yale Avenue

Seattle, 98101 View map

3-Star Hotel Rank: 27 of 72
Average review rating: 4.09

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (39) , MyTravelGuide (135) , Priceline (72) , Travelocity (7) , TripAdvisor (210) , YahooTravel (9)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 27 comments.

The following words were used in comments with Complaint:
$ (2) breakfast (2) complaints (27) curtain (3) hotel (2) liked (3) lobby (2) management (2) night (3) park (4) pretty (2) rating (2) return (2) room (10) shower (2) table (2) valet (2) water (2) wheelchair (2)

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1. My only complaint is that their curtains don't close all the way so lots of light gets in the room in the AM.

"Great value and experience " Read full review on TripAdvisor 4/23/2012 Vote

2. Have stayed their many times with no complaints.

"Best choice downtown " Read full review on TripAdvisor 3/7/2012 Vote

3. We only have three complaints: No recognition of Marriottt Rewards members (at least in our case), the hardwire internet connection in the room would freeze from time to time, and the towels in the room seemed kind of lightweight and thin for a Marriott property.

"What you expect from Springhill " Read full review on TripAdvisor 8/13/2011 Vote

4. Only complaint is a lack of attention to detailed cleaning-the curtains in our room were dirty when we came in.

"Nice stay-good location-nice staff! " Read full review on TripAdvisor 7/20/2011 Vote

5. I stayed 2 nights at the Springhill and for the price I got the room (~$75/night AAA rate) I have no complaints.

"Can't beat the value. " Read full review on TripAdvisor 4/20/2010 Vote

6. My only complaint is that the hotel, being alittle further from Pike Place, etc.

"Nice hotel " Read full review on TripAdvisor 9/5/2009 Vote

7. My only complaint was about lost and found run by housekeeping.

"good value " Read full review on TripAdvisor 4/26/2009 Vote

8. No complaints either time I stayed here.

"Stayed here twice and would do it again " Read full review on Expedia 11/19/2008 Vote

9. My only complaint is the breakfast room is a little small, so I chose to take my food up to my room and eat at the couch and coffee table rather than share a table with strangers.

"Best hotel ive stayed in in a long time " Read full review on TripAdvisor 10/12/2008 Vote

10. When I returned from Seattle, I called the manager to lodge a complaint.

"Don't give them your credit card information! " Read full review on YahooTravel 9/1/2008 Vote