Ka'anapali Beach Hotel, Lahaina, Rude

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Rank

9th

Out of 91

Ka'anapali Beach Hotel	Average Price: $192 Check Rates

Hotel Class:

2525 Kaanapali ParkWay

Lahaina, 00000 View map

3-Star Hotel Rank: 3 of 20
Average review rating: 4.19

OpinionWell Value Index: 8

Traveler reviews analyzed: MyTravelGuide (4) , TripAdvisor (1489) , YahooTravel (100)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Rude	Appears in 24 comments.

The following words were used in comments with Rude:
bar (2) bartender (2) car (4) charged (2) desk (3) extra (4) generous (2) good (2) great (3) hotel (4) lazy (2) not (2) personable (3) pretty (3) rental (3) reservation (2) service (2) staff (10) towel (3)

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1. This was the only place on the Island were someone was actually very rude and that was the lady who takes the bookings for the Magic show, she was very unpleasent and actually this incident ruined the evening, on the whole I would say save your money and go and get a good meal somewhere else.

"Dream Holiday " Read full review on TripAdvisor 4/16/2012 Vote

2. No one was mean or rude, the staff were perfectly fine.

"Misleading advertisements and photo's " Read full review on TripAdvisor 10/14/2011 Vote

3. the bed has bugs and staff is so rude from top to bottom.

"This is the worst property on any of the islands " Read full review on TripAdvisor 7/18/2011 Vote

4. There were about 4 staff members who I felt were consistently pleasant and went out of their way for me, but the majority of the staff members were just ordinary hotel works, and some were even rude (such as some of the valet drivers).

"All About the Location " Read full review on TripAdvisor 2/20/2011 Vote

5. Found some of the wait staff rude, but the front desk and maintenance/maid service folks were very nice.

"Pleasantly surprised. " Read full review on TripAdvisor 8/10/2010 Vote

6. The tiki bar on the grounds was pretty cool, but the first time I approached the bartender to inquire about where we might find the pool towels, he was very rude.

"Beautiful grounds, stairwell noise terrible in room, staff so-so " Read full review on TripAdvisor 3/17/2009 Vote

7. A rental car was also included (Dollar Car Rentals), this was not so good lots of extra hidden charges we were 15 minutes late bring the car back after 5 days and they charged us an extra days rental, the car was a mustang old dirty and lots of marks, I paid for the prepaid full tank of gas only to find out it was only half full, staff were inflexible and rude ($450 extra over and above free cost from hotel) other than that I'd highly recommend this hotel one last thing beware of the 3:30pm checkin.

"Just a lovely place to stay - very friendly staff " Read full review on TripAdvisor 8/18/2008 Vote

8. The bartender at Tiki Bar was rude and very slow.

"Relaxing time and nice experience at Ka'anapali Beach Hotel " Read full review on TripAdvisor 7/22/2008 Vote

9. The Mixed Plate Restaurant cashier was rude and the food was disgusting.

"Kaanapali Beach Hotel - OVERRATED!!!! " Read full review on TripAdvisor 7/19/2008 Vote

10. But worst of all the staff are rude rude lazy rude.

"position great, hotel tatty but fine, staff rude " Read full review on TripAdvisor 6/7/2007 Vote