Ka'anapali Beach Hotel, Lahaina, Complaint

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Rank

9th

Out of 91

Ka'anapali Beach Hotel	Average Price: $192 Check Rates

Hotel Class:

2525 Kaanapali ParkWay

Lahaina, 00000 View map

3-Star Hotel Rank: 3 of 20
Average review rating: 4.19

OpinionWell Value Index: 8

Traveler reviews analyzed: MyTravelGuide (4) , TripAdvisor (1489) , YahooTravel (100)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 69 comments.

The following words were used in comments with Complaint:
$ (3) beach (3) complaints (69) food (4) good (5) hotel (15) management (5) not (12) ocean (4) offers (2) old (2) price (6) restful (2) reviews (2) room (17) small (3) smell (3) upgraded (3) useful (3) view (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. We have no complaints, loved the whole thing.

"2 weeks of sand, surf and fun " Read full review on TripAdvisor 3/27/2012 Vote

2. Only complaint would be that the mattress sets were very old & not comfortable.

"Quaint Hawaiiana " Read full review on TripAdvisor 3/12/2012 Vote

3. The only complaints I have of the hotel are rather small and I'd imagine other hotels do the same thing.

"Great place to stay " Read full review on TripAdvisor 1/7/2012 Vote

4. I have absolutely no complaints or negative remarks.

"Lovely and comfortable and a bargain " Read full review on TripAdvisor 12/30/2011 Vote

5. My one and only complaint is that it was always quite late in the day before housekeeping would come.

"As always, the best on the island! " Read full review on TripAdvisor 11/4/2011 Vote

6. My only complaint at all, was the food prices.

"1 Week at Kaanapali Beach Hotel in Maui " Read full review on TripAdvisor 11/1/2011 Vote

7. My only complaint is that when you go to there evening hula show and musical performance, they will not let you bring your own bottles of water.

"Four times to Maui, the only place that I've ever stayed! " Read full review on TripAdvisor 10/12/2011 Vote

8. As for the rooms, I believe some or all the complaints from others are real, and perhaps you should think about upgrading.

"MANAGENT PLEASE READ: THE GOOD, THE BAD, THE UGLY " Read full review on TripAdvisor 8/12/2011 Vote

9. My complaint, and I hope management reads this as well as the other 45 negative reviews, is with the front desk management and check in.

"MANAGENT PLEASE READ: THE GOOD, THE BAD, THE UGLY " Read full review on TripAdvisor 8/12/2011 Vote

10. Otherwise there are no complaints and would stay here again in a heart beat.

"Had a great time at this hotel! " Read full review on TripAdvisor 6/15/2011 Vote