Drury Inn and Suites Northlake - Charlotte, Charlotte, Issue

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Rank

1st

Out of 269

Drury Inn and Suites Northlake - Charlotte	Average Price: $119 Check Rates

Hotel Class:

6920 Northlake Mall Drive

Charlotte, 28216 View map

0-Star Hotel Rank: 1 of 97
Average review rating: 4.8

OpinionWell Value Index: 9

Traveler reviews analyzed: Expedia (4) , TripAdvisor (160)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (2) annoyance (1) apologetic (1) bad (10) barely (1) bed bugs (1) bug (3) chipped (7) complain (3) complaint (4) dated (1) difficult (3) dirty (1) disappoint (7) disgust (2) disturbing (1) downside (3) dump (1) expensive (4) hard (2) hassle (1) hate (1) issue (4) lack (2) lazy (1) loud (2) mess (1) mold (1) negative (4) noise (10) odor (1) overbook (2) problem (9) sadly (2) smell (7) stained (1) tiny (2) unfortunate (2) worn (1) would have liked (1) wrong (4)

Issue

Appears in 4 comments.

The following words were used in comments with Issue:
not (3)

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1. Although my only issue was that I expected more, I am not sure if we will return to this hotel or not.

"Wonderful Customer Service " Read full review on TripAdvisor 2/13/2012 Vote

2. So, although I was thoroughly disgusted by the Cleaning staff, I was impressed with the customer service and response to our issues.

"Cleanliness a Real Problem; However, Customer Service Excellent! " Read full review on TripAdvisor 6/14/2011 Vote

3. I really hope this doesn't not cause us anymore issues.

"Beware Of Bedbugs " Read full review on TripAdvisor 4/2/2010 Vote

4. While there were 2-3 bus groups there, I had no issues with noise.

"WOW! Great time " Read full review on TripAdvisor 5/19/2009 Vote