Drury Inn and Suites Northlake - Charlotte, Charlotte, Complain

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Rank

1st

Out of 269

Drury Inn and Suites Northlake - Charlotte	Average Price: $119 Check Rates

Hotel Class:

6920 Northlake Mall Drive

Charlotte, 28216 View map

0-Star Hotel Rank: 1 of 97
Average review rating: 4.8

OpinionWell Value Index: 9

Traveler reviews analyzed: Expedia (4) , TripAdvisor (160)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (2) annoyance (1) apologetic (1) bad (10) barely (1) bed bugs (1) bug (3) chipped (7) complain (3) complaint (4) dated (1) difficult (3) dirty (1) disappoint (7) disgust (2) disturbing (1) downside (3) dump (1) expensive (4) hard (2) hassle (1) hate (1) issue (4) lack (2) lazy (1) loud (2) mess (1) mold (1) negative (4) noise (10) odor (1) overbook (2) problem (9) sadly (2) smell (7) stained (1) tiny (2) unfortunate (2) worn (1) would have liked (1) wrong (4)

Complain

Appears in 3 comments.

The following words were used in comments with Complain:

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I feel relatively certain that it would have been addressed had I cared enough to complain about it.

"why stay anywhere else? " Read full review on TripAdvisor 4/23/2012 Vote

2. Cannot complain.

"goo value and relaxing " Read full review on TripAdvisor 3/13/2012 Vote

3. If there was ANYTHING I could complain about it would be that we only had one washcloth and one bar of soap in the bathroom, of which I am sure this was an oversight, and a problem I could have solved with a phone call.

"Above and Beyond Our Expectations " Read full review on TripAdvisor 6/1/2011 Vote