The St Regis Atlanta, Atlanta, Lack

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Rank

6th

Out of 426

The St Regis Atlanta	Average Price: $349 Check Rates

Hotel Class:

88 West Paces Ferry Rd ATLANTA

Atlanta, View map

5-Star Hotel Rank: 2 of 6
Average review rating: 3

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (1) , Travelocity (2) , TripAdvisor (248)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (2) a little on the small side (1) annoy (5) avoid (2) awful (2) awkward (2) bad (9) big deal (4) broken (3) complain (9) complaint (7) crappy (1) difficult (3) dirty (4) disappoint (18) disturbing (4) downside (1) errors (2) expensive (16) hard (14) horrible (2) irritate (2) issue (13) lack (7) mess (3) mistake (2) mold (2) noise (4) overpriced (3) poor (7) pretentious (2) pricey (7) problem (12) rock (2) rude (5) shock (2) shortfall (1) sick (2) slow (5) smell (1) snooty (1) sophisticated (3) stain (1) terrible (2) tiny (2) too small (4) unfortunate (6) weird (2) worst (2) wrong (3)

Lack	Appears in 11 comments.

The following words were used in comments with Lack:
basic (2) lacking (12) not (4) price (2) room (4) service (8) staff (2)

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1. It was not a big deal, but I was surprised by the lack of attention paid to this matter.

"Was expecting a nice stay, but got an exceptional stay " Read full review on TripAdvisor 3/11/2012 Vote

2. Unfortunately, the lack of superior service one would expect was lacking and made the overall effort to stay there not seem worth it.

"Not really home for the holidays " Read full review on TripAdvisor 1/5/2012 Vote

3. As a result, while the rooms and property overall are very impressive to look at and enjoy, the lack of staff and slower service didn't justify the price at all when several other hotels down the street (JW Marriott & Intercontinental - though maybe not as extravagant) were 1/3 the price on the same day and have much better views than of a parking structure in a 'grand deluxe' room.

"Not really home for the holidays " Read full review on TripAdvisor 1/5/2012 Vote

4. Summary: poor customer service and very lacking in basic room items.

"Unfortunately,disappointing. Left the hotel feeling they are a little greedy " Read full review on TripAdvisor 1/5/2012 Vote

5. We found the room although beautiful, was lacking basic things .

"Unfortunately,disappointing. Left the hotel feeling they are a little greedy " Read full review on TripAdvisor 1/5/2012 Vote

6. One other area that was lacking was the doorman and valet.

"Nice, but service was not consistent across departments " Read full review on TripAdvisor 10/21/2011 Vote

7. Or rather, the lack of service.

"Beautiful hotel service needs work " Read full review on TripAdvisor 7/12/2011 Vote

8. This goes from the Front Desk staff to the Butler (lack of) Services.

"An average night in Atlanta at the Regis " Read full review on TripAdvisor 6/24/2011 Vote

9. Aside from the lack of the St.

"The St. Regis Atlanta does not meet St. Regis standards " Read full review on TripAdvisor 2/21/2010 Vote

10. Overall, I was quite disappointed with my stay and it all comes down to service or should I say lack of service.

"5 star property with 3 1/2 star service " Read full review on TripAdvisor 8/28/2009 Vote