The St Regis Atlanta, Atlanta, Complain

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Rank

6th

Out of 426

The St Regis Atlanta	Average Price: $349 Check Rates

Hotel Class:

88 West Paces Ferry Rd ATLANTA

Atlanta, View map

5-Star Hotel Rank: 2 of 6
Average review rating: 3

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (1) , Travelocity (2) , TripAdvisor (248)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (2) a little on the small side (1) annoy (5) avoid (2) awful (2) awkward (2) bad (9) big deal (4) broken (3) complain (9) complaint (7) crappy (1) difficult (3) dirty (4) disappoint (18) disturbing (4) downside (1) errors (2) expensive (16) hard (14) horrible (2) irritate (2) issue (13) lack (7) mess (3) mistake (2) mold (2) noise (4) overpriced (3) poor (7) pretentious (2) pricey (7) problem (12) rock (2) rude (5) shock (2) shortfall (1) sick (2) slow (5) smell (1) snooty (1) sophisticated (3) stain (1) terrible (2) tiny (2) too small (4) unfortunate (6) weird (2) worst (2) wrong (3)

Complain

Appears in 9 comments.

The following words were used in comments with Complain:
charged (3) not (3) service (2) water (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I often overheard other guests complain and experience exceptionally long waits even when we checked out after the holiday was over.

"Not really home for the holidays " Read full review on TripAdvisor 1/5/2012 Vote

2. When we called to complain, they sent it right up.

"Pool was too crowded, but overall nice " Read full review on TripAdvisor 8/11/2011 Vote

3. No water? I have to get the $20 smart water in the fridge? This is the first time I have ever complained or written a review.

"don't bother " Read full review on TripAdvisor 5/8/2011 Vote

4. , when my husband finally called to polietly complain to the front desk, the response he got was astonishing for the level of service we expect from a St.

"Overrated, overpriced, poor service. " Read full review on TripAdvisor 8/29/2010 Vote

5. I complained that it was not my charge and was asked if it could have been my wife's charge.

"An overall bad experience " Read full review on TripAdvisor 7/5/2010 Vote

6. We complained about the rudeness of the staff and were told that 'they would tell the manager' and 'they would credit back the charge'.

"An overall bad experience " Read full review on TripAdvisor 7/5/2010 Vote

7. Since the butler had not arrived, I called to complain about the room and its condition.

"The St. Regis Atlanta does not meet St. Regis standards " Read full review on TripAdvisor 2/21/2010 Vote

8. I wouldnt complain if I hadnt already brought this to their attention several times.

"Nice Hotel but service neeeds help " Read full review on TripAdvisor 1/8/2010 Vote

9. I couldn't find anything to complain about, the service was spectacular (and very friendly), the atmosphere was not stiff, yes the hotel is elegant, but people were walking around in casual dress too.

"Five Star Luxury " Read full review on TripAdvisor 7/4/2009 Vote