The Glenn, Atlanta, Complaint

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OpinionWell
Rank

55th

Out of 426

The Glenn	Average Price: $232 Check Rates

Hotel Class:

110 MARIETTA STREET ATLANTA

Atlanta, View map

0-Star Hotel Rank: 5 of 212
Average review rating: 4.13

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (15) , Travelocity (17) , TripAdvisor (168) , YahooTravel (3)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (3) apologetic (2) avoid (4) bad (8) badly (2) barely (2) big deal (3) broken (4) complain (4) complaint (7) confront (2) difficult (5) dingy (2) dirty (9) disappoint (11) downside (4) expensive (14) filthy (3) frustrated (4) hard (10) hate (4) horrible (5) issue (11) lack (4) loud (15) mildew (2) mistake (2) mold (3) negative (2) noise (52) noisy (8) overpriced (3) poor (2) problem (23) ridiculous (6) rude (3) sadly (2) shabby (2) shame (2) slow (5) smell (10) terrible (6) tiny (10) unfortunate (6) unhelpful (2) weird (3) worn (3) worst (10) would have liked (2) wrong (2)

Complaint

Appears in 11 comments.

The following words were used in comments with Complaint:
biggest (2) car (3) complaints (11) not (2) park (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I gave a complaint for this problem twice.

"terrible service " Read full review on TripAdvisor 5/13/2012 Vote

2. There were no complaints and everyone had a wonderful experience.

"Charming Downtown Hotel " Read full review on TripAdvisor 3/17/2012 Vote

3. I really have no complaints.

"Weekend getaway " Read full review on TripAdvisor 2/8/2012 Vote

4. My only complaint is that I ended up leaving my over priced ($300.

"I Loved The Glenn! " Read full review on TripAdvisor 1/24/2012 Vote

5. Our only complaint was noise.

"Great weekend deal " Read full review on TripAdvisor 1/22/2012 Vote

6. My biggest complaint was the service in the 'living room.

"Nice hotel, terrible service " Read full review on TripAdvisor 1/6/2011 Vote

7. My only complaint would be that the bar closed at 10.

"Best hotel in Downtown no one knows about " Read full review on Expedia 6/22/2010 Vote

8. Our only complaint is that housekeeping needs to be more attentive to the tile in the showers.

"Great Valentine's hotel stay " Read full review on Travelocity 2/1/2010 Vote

9. the front desk personnel were not responsive to our complaints.

"don't be fooled by the first class website, this hotel is a dump " Read full review on TripAdvisor 3/5/2009 Vote

10. My biggest complaint was that while walking in our group, someone in our group noticed her car passing us by on the street, when we arrived at the hotel and questioned why our cars were not in the attached parking deck they told us that they park cars off property to allow for parking for the attached restaurant.

"Worst experience, don't trust your car with them, overcharged, downsized room " Read full review on TripAdvisor 2/15/2009 Vote