The Glenn, Atlanta, Complain

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OpinionWell
Rank

55th

Out of 426

The Glenn	Average Price: $232 Check Rates

Hotel Class:

110 MARIETTA STREET ATLANTA

Atlanta, View map

0-Star Hotel Rank: 5 of 212
Average review rating: 4.13

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (15) , Travelocity (17) , TripAdvisor (168) , YahooTravel (3)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (3) apologetic (2) avoid (4) bad (8) badly (2) barely (2) big deal (3) broken (4) complain (4) complaint (7) confront (2) difficult (5) dingy (2) dirty (9) disappoint (11) downside (4) expensive (14) filthy (3) frustrated (4) hard (10) hate (4) horrible (5) issue (11) lack (4) loud (15) mildew (2) mistake (2) mold (3) negative (2) noise (52) noisy (8) overpriced (3) poor (2) problem (23) ridiculous (6) rude (3) sadly (2) shabby (2) shame (2) slow (5) smell (10) terrible (6) tiny (10) unfortunate (6) unhelpful (2) weird (3) worn (3) worst (10) would have liked (2) wrong (2)

Complain

Appears in 5 comments.

The following words were used in comments with Complain:
never (2) not (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I did complain to management in a letter and guess what? Not even a phone call to apologize or to see what they could do to make our stay better.

"Redone in kitschy, absolutely no customer service! Definitely not as shown on web site. " Read full review on TripAdvisor 4/17/2011 Vote

2. Not even worth complaining because I would never stay here again even if I was paid too.

"Small Rooms, unattentive staff, dirty rooms!!! " Read full review on TripAdvisor 8/31/2010 Vote

3. The sink, other fixtures and mirrors are ultra sleek and efficient and one can never complain to this place about not having enough towels.

"Its Good 2 Be Glenn or The Art of Hoteling @ A Bargain " Read full review on TripAdvisor 6/29/2009 Vote

4. I am not sure, but it was no less than a joke and everyone in the bar area was complaining.

"Wow...Do they know what thier doing???? " Read full review on TripAdvisor 2/28/2009 Vote

5. After complaining twice by second day, did get much quieter room.

"Really neat boutique hotel, but noisy " Read full review on Travelocity 3/1/2007 Vote