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Rank
2nd
Out of 31

Doubletree Hotel Princeton

Average Daily Rate: NA  
 
Hotel Class:
4355 US HIGHWAY 1 at RIDGE Road
Princeton, 08540 View map  
3-Star Hotel Rank: 2 of 11
Average review rating: 4
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (10) , MyTravelGuide (121) , TripAdvisor (63) , YahooTravel (3)
SAFE TO BOOK ? (0/5 issues found)
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Problem
Appears in 17 comments. 
The following words were used in comments with Problem:
bathroom (2)   bed (2)   bug (2)   change (2)   hotel (5)   new (2)   not (2)   room (7)   service (2)   sink (2)   water (2)    
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1. We had booked two rooms and due to a misunderstanding were booked into only one, which surprisingly wasn't a problem (we are a party of four).
"Nothing to complain about. " Read full review on TripAdvisor   4/22/2012 Vote      
2. But it's not just because of problems with the plumbing, room service or even the bed bugs - it's how Hilton responded when I started escalating these problems.
"A "horrible" experience (according to a Hilton Honors rep) " Read full review on TripAdvisor   4/11/2012 Vote      
3. My major concerns go to the core of Hilton's corporate culture and what appears to be an almost singular focus on limiting liability when major problems occur.
"A "horrible" experience (according to a Hilton Honors rep) " Read full review on TripAdvisor   4/11/2012 Vote      
4. And once the inspection was completed, I never heard another word from the Hilton Honors rep who had become my new best friend when I first reported the problem.
"A "horrible" experience (according to a Hilton Honors rep) " Read full review on TripAdvisor   4/11/2012 Vote      
5. Here's a recap of my experience: 1) I checked in Monday, 4/2 only to discover that my bathroom sink was clogged and showed signs of corrosion indicating that it was not a new problem.
"A "horrible" experience (according to a Hilton Honors rep) " Read full review on TripAdvisor   4/11/2012 Vote      
6. At my client's request, I'd been a guest at the Princeton Doubletree for several months while on business travel and experienced periodic problems with room service.
"A "horrible" experience (according to a Hilton Honors rep) " Read full review on TripAdvisor   4/11/2012 Vote      
7. As a consultant, I've 'lived' in hotels for 15 years and understand that these types of problems occur occassionally.
"A "horrible" experience (according to a Hilton Honors rep) " Read full review on TripAdvisor   4/11/2012 Vote      
8. He had non-stop problems with his room, bad food, and bed bugs.
"A "horrible" experience (according to a Hilton Honors rep) " Read full review on TripAdvisor   4/11/2012 Vote      
9. We had a few problems the first night trying to find the right temperature on the air conditioner, but that was more our fault that any deficiency with the unit.
"Great choice for graduation weekend " Read full review on TripAdvisor   6/17/2011 Vote      
10. There was a slight problem with the water getting hot in the bathroom sink which resolved when flushing the water for about 15 minutes.
"Top Notch Customer Service! " Read full review on TripAdvisor   4/9/2011 Vote      
   
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