Hilton Grand Vacations Club at Waikoloa Beach Resort, Waikoloa, Complaint

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Rank

3rd

Out of 18

Hilton Grand Vacations Club at Waikoloa Beach Resort	Average Price: $476 Check Rates

Hotel Class:

69-550

Waikoloa, 96738 View map

4-Star Hotel Rank: 4 of 12
Average review rating: 4.49

OpinionWell Value Index: 3

Traveler reviews analyzed: TripAdvisor (103)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 12 comments.

The following words were used in comments with Complaint:
complaints (12) kitchen (2) not (2) resort (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Our family of 4 stayed at the Kohala suites and have no complaints about it.

"Good Base for Waikoloa Trip " Read full review on TripAdvisor 4/1/2012 Vote

2. If I had but one complaint, it is that the staff didn't do more to address and enforce the rules with respect to children.

"Amazing " Read full review on TripAdvisor 1/31/2012 Vote

3. My only complaints about the resort were not at the resort itself, but rather the people who pack their mis-appropriated senses of entitlement with them.

"Amazing " Read full review on TripAdvisor 1/31/2012 Vote

4. My only complaint is that the kitchen is very dark, it did however have everything we needed for supplies.

"Nice property with Excellent amenities " Read full review on TripAdvisor 8/2/2011 Vote

5. The only real complaint was hearing neighbors walk around on top of you very early in the morning.

"Loved it and the Cat friends! " Read full review on TripAdvisor 6/22/2011 Vote

6. My one complaint is that the second bedroom is dramatically smaller and less luxurious as the master.

"Lovely apartments near to everything " Read full review on TripAdvisor 5/30/2011 Vote

7. We called to ask them if this is normal and they said they have had the complaint before and would call us back and never called us back.

"Nice resort with some problems " Read full review on TripAdvisor 1/14/2011 Vote

8. ) Employees from the other parts of the Hilton complex did tell us that it was common to hear complaints about the management at this location.

"OK, poor service. " Read full review on TripAdvisor 6/20/2010 Vote

9. My biggest complaint is the service.

"OK, poor service. " Read full review on TripAdvisor 6/20/2010 Vote

10. My big complaint is the kitchen.

"Pretty to Look At, But Many Flaws and Not Well Planned " Read full review on TripAdvisor 1/4/2010 Vote